Fix Auto Portland East

4.9 (2,800reviews)
98%
9255 SE Stark St.,  Portland,  OR  97216
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Shop AssistantSparkles

In operation 80 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, Fix Auto Portland East can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, Fix Auto Portland East claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (2,800)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, seamless communication, and impressive repair results. Many highlight the professionalism and friendliness of the entire team, noting that staff went above and beyond to make the repair process easy and stress-free. Repairs are frequently described as flawless, with vehicles returned looking brand new, and several customers appreciated the complimentary interior and exterior detailing. Timely completion - often ahead of schedule - was a recurring positive theme. Daily or frequent text updates kept customers well-informed throughout the process, which many found exceptional and unlike experiences at other shops. A few customers noted delays due to parts availability or scheduling adjustments, and one mentioned a concern about a component not being fully addressed, as shared directly in their feedback.
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"... treated me like they would their own family member. They made my car look new. It was so clean and shined so much. Excellent workmanship from this shop. I would recommend ..." Read more
"The quality of the auto reread excellent not only in the repair of the damage but also in how well we were treated. We were communicated with constantly ..." Read more
"Not only the quality of repair is excellent, but the service was courteous and professional. It is by far one of the best body ..." Read more
"All work was done to perfection. The car looks like it came off the showroom floor. I highly recommend fix auto."
"... professional; and the entire process was seamless. The repair work was flawless, very impressed. They took off and put back together my truck bed ..." Read more
"... absolutely love the additional detailing inside my Prius. They were also done five days early! The communication via text was great and frequent. I really appreciated all ..." Read more
"The vehicle was repaired earlier than we had been prepared for."
"... Everything went smoothly and we had zero issues!! Work was done in a very timely fashion as well. Highly recommend!" Read more
"It took longer than it should causing higher than expected temperatures costs for car rental—about $250 more than expected."
"It was ready one day before the promised date"
"... appreciated was the communication throughout the process. I always knew what was going on and thats something Ive never experienced anywhere! Thank you FIX Auto Portland ..." Read more
"Fix Auto did a great job on our repair. Communication during the process was stellar, A text update every day and finished on time! Thank you!"
"... fantastic. They fixed it quickly and efficiently. Their communication through the whole process is top-notch. They even washed the dog slobber off of the inside ..." Read more
"I loved their communication every step of the process."
"... were all so professional and NOT corporate feeling. Fantastic communicators and I will definitely send anyone your way for future fixes. Thank you so much for making my ..." Read more

My Experience

Everyone here is amazing. I would recommend this place in a second! Your work is second to none. I was 100% satisfied!

My Experience

Quick and easy customer service

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Repair Quality

Quick, easy service.

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Wonderful, helpful, cheerful, knowledgeable reception

Customer Service

Best I've ever had

Returned Clean

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Keeping in contact is the best thing they can do sending all information to both insurance companies and you. I feel they did a great job in doing that . They were so helpful explaining everything. They also was helpful. Getting rental car worked with the insurance companies, which is very helpful. If I had any more problems with my car, I would definitely take them to them to get it fixed.

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Returned Clean

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My Experience

It took longer than it should causing higher than expected temperatures costs for car rental—about $250 more than expected.

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Repair Quality

Took twice as long as I expected. Cost me an extra $250 +. Actual repair was well done.

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Returned Clean

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My Experience

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Repair Quality

I was very comfortable at the fix auto repair southeast. Kaleb at the desk and Ron, the estimator both made the experience very easy and I felt very taken care of. To repair took longer than the original estimated completion date because they found the motor was damaged in my hatch and had to order that part unexpectedly, so thank you very much!

Customer Service

Kaleb and Ron both exceptional!

Returned Clean

My Experience

They did a great job. Parts people where slow or sent damaged parts wasn’t nice for us all

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Customer Service

Fix Auto did a great job on our repair. Communication during the process was stellar, A text update every day and finished on time! Thank you!

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Repair Quality

Vehicle looks and feels great but was very dusty inside and will need a detail and alignment is out after wheel repair.

Customer Service

Great customer service

My Experience

My car looked better than before. Everything went perfect and I will definitely use them for any future repairs.

Likely to Recommend

Absolutely would refer a friend

Repair Quality

Excellent work. Great communication

Customer Service

Great staff

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Returned Clean

My Experience

Got my car back, and it looked beautiful. Will definitely recommend you to my friends.

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Repair Quality

Very friendly very knowledgeable did an awesome job, my car looks beautiful

Customer Service

Returned Clean