CARSTAR Bob Thomas Auto Body
In operation 46 years, 31 years at this location.
An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Bob Thomas Auto Body can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Bob Thomas Auto Body claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Paint job looks great but one detail was incorrect and I had to point it out, headlight and bumper were not interfacing correctly. Your team fixed it right away while I waited.
Customer Service - 5.0/5.0 -
Interactions with estimator and others on the team was perfect.
Returned Clean
My Experience - 5.0/5.0 -
Both Katie and Savannah were great! Thank you for your timely completion and my car was returned in pristine condition which I appreciate.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was amazing throughout the entire process. They did an incredible job on my car. Even fixed a tire they weren’t responsible for. Very thankful my car was taken to there shop.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courtney was very helpful with the repair
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Savanah was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome customer service
Customer Service - 5.0/5.0 -
Fantastic
Returned Clean
My Experience - 5.0/5.0 -
I brought the car in to repair a small dent on the liftgate. I picked up a car that looked better than the day I bought it new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car Star did a beautiful job repairing my car. Savanna is wonderful guiding me through the process and keeping me informed as the car moved along. They all get a 10 from me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Katie's awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend Car star Bob, Thomas to all my friends, because you are absolutely professional, compassionate, and caring company to get things done. When I was told by my insurance company that I was not covered, Katie went above and beyond and made sure that she called and she told me. Yes I am covered. Let’s fix your car.!!’ so I came back because of Katie and then Savanna took absolutely wonderful care of me!!’
Repair Quality - 5.0/5.0 -
Professional very communicative, compassionate, Savanah was outstanding for my agent to fix my car! The work was beautiful. I was very pleased and she also made sure that any resets that needed to be done because of the accident they were done and everything was reset. Thank you for all of the great work on my vehicle!! outstanding job❤️
Customer Service - 5.0/5.0 -
Extremely professional wonderful job thank you for all of the communication of the phone calls and reassurance that everything was gonna be done to quality!!
Returned Clean
My Experience - 5.0/5.0 -
The total amount of time for the service was much faster than expected. Katie was awesome and very communicative. Everyone else who we talked to were great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience with Carstar Bob Thomas auto shop. The staff was friendly, professional and took time to explain the repair clearly without any pressure. The work was complete on time, the pricing was fair and the attention to detail was outstanding. It’s clear they take pride in what they do and genuinely care about their customers. Thank you to the entire team for the incredible service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have Refered many times and will continue to. They are great.
Repair Quality - 5.0/5.0 -
CARSTAR was great and delivered as expected.
Customer Service - 5.0/5.0 -
On time and on budget. They did a great job.