Mackin's Gresham Auto Body
In operation 81 years, 36 years at this location.
Our mission is to lead the industry in quality, integrity, technology and productivity achieved through a genuine relationship and concern for our customers, employees, vendors and insurers without compromise of our values or product. To improve our community through our business development, employee growth and philanthropy. Above all, we strive to provide a service to our customer that is unparalleled in the collision repair industry.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 12:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
You did good work and communicated very well.
Repair Quality - 4.0/5.0 -
I think the overall repair look good. I am having some issues with the calibration.
Customer Service - 4.5/5.0 -
The communication was excellent.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already had a coworker’s child get in a wreck a week prior to writing this and everything in this review was told to them when recommended this shop and team to them. 100% will recommend every time.
Repair Quality - 4.5/5.0 -
Everything looks fantastic, and works fantastic. There were a few tiny cosmetic things that were overlooked and missed like a cracked reflector. I’m sure if I called and said anything about it, they would take care of it with no complaint or fuss and in a hurry.
Customer Service - 4.5/5.0 -
There was a minor cosmetic miss in the repair (broken reflector), however everything else looks and operates so far in a factory new condition. I’m sure if I inquired about the reflector they would fix with no complaints or arguments and quickly.
Returned Clean
Likely to Recommend - 2.5/5.0 -
No comment.
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
No comment. That's the best answer I have
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mark was fantastic!!! He constantly kept us informed about our vehicle repair status. I couldn't have asked for a better repair shop!! They were very much on top of it doing an excellent job in a very timely manner!!! Thank you for the great service!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was my first time dealing with anything like this. Everyone was so kind and honest. Job well done, looks better than it did before!
My Experience - 5.0/5.0 -
Mackin's once again delivered as promised. Work was completed within the estimated time, and they still had time to clean up my truck inside and out. Thanks Nathaniel, and all the team.
My Experience - 5.0/5.0 -
It was done faster then I expected and it looks great thanks Nathan
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nathan was awesome. You guys did a good job on my car. Thank you very much.
Customer Service - 5.0/5.0 -
If I know anybody that needs car repair, I will let them know about you guys
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service from everyone involved from start to finish! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent all around! Very happy.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, great communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Over the moon pleased with how beautiful my Rogue looks!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
First time going and it was perfect! Nice staff :-)
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
I still have not been contacted about how you are going to rectify the crack on the door handle, the internal door panel is starting to gap and pull apart with use and the door is not sealing properly, it sounds as if a window is cracked constantly.
Customer Service - 2.5/5.0 -
Nice people, I was told I would be contacted Tuesday or Wednesday to address the crack in the door handle and it is Thursday now and I have not heard from them.
Returned Clean
My Experience - 5.0/5.0 -
Nathaniel did an awesome job as a point of contact and the auto body work was superb.