Lents Body Shop Inc.

4.9 (2,141reviews)
99%
9038 SE Foster Rd,  Portland,  OR  97266
See Photos
Online Estimate

Setting the Standard in Collision Repair Since 1968. Locally Owned and Operated.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Call
Email

Reviews (2,141)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs described as flawless, seamless, and restoring vehicles to like-new condition. The team is widely recognized for its friendly, professional, and welcoming atmosphere, making stressful situations feel manageable. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as many customers noted their vehicles were completed ahead of schedule. A few customers mentioned delays, often attributed to insurance companies or parts availability rather than the shop itself. Customers also frequently expressed delight at receiving complimentary interior and exterior cleaning. The shop's ability to coordinate with insurance companies on behalf of customers was highly valued. Overall, the overwhelming majority of customers expressed strong satisfaction and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
Select to learn more
"Excellent and detailed repair of my collision damage. Impossible to find a flaw in the final repairs"
"... paint work. But Lents Auto Body pulled through and their work is remarkable! I wouldnt trust my vehicle with any other shop." Read more
"... dealt with, and they made the process very easy. My car was returned to me and looked an amazing. Im happy to say I found a place to go with all of ..." Read more
"Lents went above and beyond. Were understanding and took time to do things right. I couldnt be happier ..." Read more
"... absent, Lent's staff - from Reception to Estimator to the work done - was simply excellent. Personable, proactive & anticipatory, and direct. It was especially ..." Read more
"Everyone was very cordial and my car was completed in record time!"
"they were quickly and efficiently completed much sooner than expected"
"Their communication was excellent and our car came back looking like new and days ahead of schedule."
"My car was done 4 days before the expected completion date."
"... based on the extent of the work needed I appreacaited them taking the time to ensure everything was perfect." Read more
"... shop!! nothing short of an amazing experience from the communication, timeliness, and the amazing service. Everyone was so kind and helpful at all times, continued ..." Read more
"... job of handling my specific desires and needs and kept me informed during the repair process through phone calls and texting." Read more
"... bad situation and made my car beautiful again. The communication was wonderful!" Read more
"... Body Shop. Entire staff is very personable and I was frequently updated on the status of the work being done which I very much appreciated. Refreshing to have ..." Read more
"... getting my car fixed was their top priority. They kept me updated throughout the process and I was never left wondering what they were doing. Great service ..." Read more

Likely to Recommend

Repair Quality

The people here are amazing they treat you like family!! I had a few concerns when I got my car back and I mentioned them to the service advisor he responded very quickly and addressed the issues without hesitation amazing place I will always use lents. Thanks for taking care of me and my car. I know i said it already but they treat you like family and you dont get that very often THANK YOU LENTS

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Thank you for your flexibility and patience with me.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience from beginning to end. Good communication and updates throughout the repairs. My car looks brand new!!

My Experience

Top notch customer service. Thorough assessment of damage. Excellent repair work. What more could a car owner want. 5 stars. I'll be back here if I need more work.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Yall are the best thanks so much for truly listening and caring about creating an amazing experience. My car looks better than it ever since I’ve got it in 2012.

Likely to Recommend

Repair Quality

I think I already did this survey. I am very happy with my service. James helped me a lot. They made my car look better than when I bought it. Charmaine is super sweet and they hit the gold mine with her. Thank you for your wonderful service, constant updates, follow through with my concerns, and kind personalities.

Customer Service

Awesome!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great staff, really good at communicating and they do really great body and paint work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Representatives were friendly and professional, progress updates were provided and area of repair looked brand new.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Finished reasonably quick and looks brand new

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great customer service and quality of work.

Customer Service

All members I spoke with were kind and spent time explaining the quote and process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Cleaned the interior of my car after the repairs, great service and customer relations.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We have been to this body shop multiple times and were treated with such respect and such care appreciate all the staff and the work that was done on the vehicle. Appreciate you all so much.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Lent’s body shop did a very good job repairing my car and all of the employees there are super nice!!!

Likely to Recommend

Repair Quality

Lent’s body shop did such a good job with repairing a chip I had on my hood. And the employees are very kind.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Communication was very clear and you provided speedy service. James was really great to work with. Really appreciate it!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job was done before it was scheduled to be

Likely to Recommend

Repair Quality

Helpful, got repair done before expected time

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Every one was very kind and helpful and I appreciated the updated texts. I will recommend this place to friends and if I ever need another job done I will definitely come back

1 - 20 of 2,141

Nearby Lents Body Shop Inc_Cf Auto Body Shops

Auto body shops nearby

view more shops in: Portland  |  97266