Alpine Collision & Auto Repair

4.8 (714reviews)
96%
7818 NE 30th Ave,  Vancouver,  WA  98665
Online Estimate

In operation 5 years.

Quality collision and automotive repair in Vancouver Washington.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (714)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and attention to detail. Many highlight the exceptional repair work, with vehicles returned looking brand new, often cleaner than when dropped off, including washed and vacuumed interiors. Communication stands out as a key strength, with customers appreciating regular updates via text, phone, and email throughout the repair process. Timeliness is frequently commended, with numerous repairs completed ahead of schedule. Customers value the stress-free, seamless experience and the team's willingness to go above and beyond. A few customers noted areas for improvement, including unexpected cost increases beyond initial estimates, occasional delays in updates, and isolated concerns about repair quality and professionalism during dispute resolution.
AI-Generated from reviews written in the last 12 months
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"I was thoroughly impressed with the level of work completed on my vehicle, it looks as good as new ..." Read more
"The quality of Alpine's repair was outstanding. The end result was better than when the car left the factory."
"Best service experience I have ever had with a car company including stellar outcomes with my repair!!"
"... done. Not the cheapest, not the most expensive. But definitely the fastest, most efficient, highest quality. Great service. Very complete repair. Blended completely. ..." Read more
"... the repair process. What impressed me most was that they completed the repairs ahead of the promised target date, which was a pleasant surprise. When I picked ..." Read more
"... kind and understanding throughout my situation, and even had my car ready sooner than expected. The whole experience was smooth, and Im very satisfied with ..." Read more
"... desk to the estimate to the repair communication. They completed my repairs a week early and my car was spotless when it was returned to me. Highly recommend." Read more
"... front bumper made the whole car look good and was done in a very timely manner, Thank you great job!" Read more
"Vehicle took longer than expected but I did not mind since I'd rather them take their time."
"... attentive throughout. I especially appreciated the consistent communication. They kept me updated every step of the way through both texts and phone calls, which ..." Read more
"Great service, excellent communication, great experience 👍"
"Very friendly and professional. Communication was excellent regarding the estimate and repairs needed. Completed the repairs on time and ..." Read more
"Super helpful team! Everything was communicated clearly and efficiently. Car was also finished almost a week before the anticipated ..." Read more
"No one satisfactorily explained why my car was idle for 7-8 days"

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The job was done perfectly.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I already recommended them to my son.

Repair Quality

They were fast, efficient and sent texts to let me know how it was going. I am totally satisfied with Alpine and would recommend them to others.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The experience was great. Thanks you for fixing my car.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Best service experience I have ever had with a car company including stellar outcomes with my repair!!

Customer Service

Amazing customer service. From the moment I walked into Alpine to the moment, we checked our car out we felt like every single detail was taken care of, including our car looking absolutely amazing.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everybody at your shop was excellent and a pleasure to interact with did commendable work

My Experience

The new front bumper made the whole car look good and was done in a very timely manner, Thank you great job!

My Experience

My Experience

I had an excellent experience with Alpine Collision Center. Their customer service was exceptional from start to finish. The entire team was professional, friendly, and kept me informed throughout the repair process. What impressed me most was that they completed the repairs ahead of the promised target date, which was a pleasant surprise. When I picked up my car, it looked fantastic. Not only was the repair work flawless, but they also cleaned and vacuumed the interior, making it feel like a brand-new car. I’m extremely happy with the quality of the work and the outstanding service I received. I highly recommend Alpine Collision Center to anyone looking for a professional, reliable, and customer-focused collision repair shop. Thank you for going above and beyond!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job well done and on time. I will highly recommend to others. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Jim and James are great to work with!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The shop did a good job of keeping me updated and were friendly when I called, especially Clarity! Thanks to Alpine Collision!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Your established is clean, organized and personnel are helpful and friendly. I definitely recommend you to my acquaintances .

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was very helpful they knew what had happened with the car they made sure my mom was taken care of The service was great they kept us informed of what was happening. Thank you all very much

My Experience

Quick service clear and friendly communication through all steps.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

A job well done and we appreciated the multiple communications along the way. We would definitely recommend you to others but personally hope we don't have to bring in another vehicle 😀

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Took much longer than expected however, I was offered a loaner car so I let them continue to take their time and repairs were excellent

Customer Service

Even though I had some unexpected delays to my repair, I was very satisfied the respect and reasoning I received from James Espiritu

Kept me Informed?

Yes

Ready on Time?

No

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