Five Star Autobody Inc.
In operation 16 years.
Five Star Auto Body is a business built on the promise of ensuring an excellent customer experience. We are the best in the industry when it comes to reliable repairs, affordable pricing, and particular attention to the customer experience. Nearly all of our business is referral-based – no reliance on contracts, ads, or insurance companies – and as such we are committed to forging ongoing, trusting relationships with our customers. We hold the customer’s best interests as our own, so let us help you during the auto repair process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 3:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very professional and clean
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brandon was excellent. He explained everything very professionally and in great detail so we knew exactly what was going to happen and when it was going to happen. He stayed in touch throughout the process and gave us great peace of mind. We will definitely use your company again because of his professionalism and kindness.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only issue was the door not opening but it was fixed and thank you for all you have done to make my car look back to normal
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend five star to anyone and everyone having any issues with their vehicles, accidents, etc. I will forever be a client of theirs due to their professionalism and accuracy in work.
Repair Quality - 5.0/5.0 -
Five star auto is the only shop in the PNW I’d ever feel comfortable taking my vehicle. They do the best work, the best rate, the best insurance dealing, and overall best shop around. Will be recommending to everyone who may be in need. Thanks five star for always being professional, understanding, and doing incredible work. Yall are the best at what you do and that should be rewarded. Yall rock!
Customer Service - 5.0/5.0 -
Brandon and the whole team were nothing but incredible when it came down to customer service. They were nothing but flawless in helping navigate difficult insurance situations and working directly with me through the whole process. I can’t express enough, my appreciation for the team and their assistance and grace through a stressful time. Again, would recommend on this as well, in addition to their quality work and warranty.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this shop to others.
Repair Quality - 5.0/5.0 -
Repair and repair process was quick and efficient
Customer Service - 5.0/5.0 -
Customer service was exceptional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm really happy with the communication, how well they kept me updated on their progress. The loaner was a great car and reasonably priced. And the end result is beautiful. I'm so happy I went to Five Star Auto Body!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Only been a few days, but the paint looks good at this point.
Customer Service - 5.0/5.0 -
I could tell the business was customer centric from the minute I walked in the door. Very helpful and kept me up to date on the progress of the repair without me asking.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good communication, quick turn around on an insurance claim.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Likely!
Repair Quality - 4.0/5.0 -
Friendly and quick service, only suggestion would have been to be more informed as to what the repairs were prior to completion as there was some damage not addressed in the initial scheduled fix which has now prompted a 2nd future visit. Only a suggestion, not a complaint. My husky hair filled car was kindly vacuumed which was very nice. The car was dropped off immediately after an accident and had no gas, the shop added enough to run their tests and to also allow me enough to get to a gas station which was also very nice. Pleased with service and would recommend!
Customer Service - 4.5/5.0 -
Friendly and communicated updates but vague as far as details
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Process couldn't have been easier. Repairs look great
Customer Service - 5.0/5.0 -
Open & clear communication throughout
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
I have told everyone what a fantastic job and what a great group to work with
Customer Service - 5.0/5.0 -
All personnel were professional and respectful. Felt like they really cared about their jobs.