Five Star Autobody Inc.

5.0 (171reviews)
100%
3019 NE 68th St,  Vancouver,  WA  98665

In operation 16 years.

Five Star Auto Body is a business built on the promise of ensuring an excellent customer experience. We are the best in the industry when it comes to reliable repairs, affordable pricing, and particular attention to the customer experience. Nearly all of our business is referral-based – no reliance on contracts, ads, or insurance companies – and as such we are committed to forging ongoing, trusting relationships with our customers. We hold the customer’s best interests as our own, so let us help you during the auto repair process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM Basic
Hyundai
Jeep
Kia
Ram

Reviews (171)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles were restored to like-new condition. The level of care and attention to detail in the repair work is frequently highlighted as exceptional. Communication throughout the repair process is a standout strength, with customers appreciating regular status updates and transparency at every stage. Timeliness is another key positive, as several customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor issues upon vehicle return, such as a door handle or bumper fitment concern, though these were promptly resolved to their satisfaction. Some customers suggested more detailed communication about specific repair inclusions early in the process. Overall, the shop is widely recommended for its professionalism, customer-focused approach, and excellent repair outcomes.
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"... finish. They did a fantastic job with the repair. Extremely high quality work. Would highly recommend this company." Read more
"... the PNW Id ever feel comfortable taking my vehicle. They do the best work, the best rate, the best insurance dealing, and overall best shop around. Will be recommending ..." Read more
"... it was the best auto body experience Ive ever had. Clean, authentic, excellent work." Read more
"... me updated status of my car. I appreciated that. They did an excellent job repairing the damages to my car. Thank you. I highly recommend Five Star Auto Body." Read more
"Repair and repair process was quick and efficient"
"The car looked great and the work was completed in two days, not the quoted Up to two weeks. 5 Star was terrific to work with. Highly recommend ..." Read more
"The repair completed faster than estimated."
"... staff was friendly and left me with no questions, and my car was done early and looks as good as new." Read more
"Before by a half week!"
"... to work with. They got my vehicle in right away, did the work within the time frame they indicated. The job was complete and done perfectly. We are very ..." Read more
"They went above and beyond with communication. Every step of the way, I was informed of the status of my vehicle ..." Read more
"Excellent communication."
"I'm really happy with the communication, how well they kept me updated on their progress. The loaner was a great ..." Read more
"Everyone was very friendly. Every week I will receive a call to keep me updated status of my car. I appreciated that. They did an excellent ..." Read more
"... the minute I walked in the door. Very helpful and kept me up to date on the progress of the repair without me asking." Read more

Likely to Recommend

Repair Quality

Friendly, professional and did a great job on the repair

Customer Service

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Repair Quality

Five star did such a great job repairing my car! I couldn’t be happier!

Customer Service

Great updates and customer service

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Repair Quality

Form first step in the door until picking up keys it was the best auto body experience I’ve ever had. Clean, authentic, excellent work.

Customer Service

See earlier comment

Likely to Recommend

Completely satisfied. They do great work. Would definitely recommend them to others.

Repair Quality

100% positive experience start to finish. They did a fantastic job with the repair. Extremely high quality work. Would highly recommend this company.

Customer Service

Excellent communication.

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Repair Quality

Great service, great people

Customer Service

Great job

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Repair Quality

very professional and clean

Customer Service

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Repair Quality

Brandon was excellent. He explained everything very professionally and in great detail so we knew exactly what was going to happen and when it was going to happen. He stayed in touch throughout the process and gave us great peace of mind. We will definitely use your company again because of his professionalism and kindness.

Customer Service

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Repair Quality

The only issue was the door not opening but it was fixed and thank you for all you have done to make my car look back to normal

Customer Service

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I will recommend five star to anyone and everyone having any issues with their vehicles, accidents, etc. I will forever be a client of theirs due to their professionalism and accuracy in work.

Repair Quality

Five star auto is the only shop in the PNW I’d ever feel comfortable taking my vehicle. They do the best work, the best rate, the best insurance dealing, and overall best shop around. Will be recommending to everyone who may be in need. Thanks five star for always being professional, understanding, and doing incredible work. Yall are the best at what you do and that should be rewarded. Yall rock!

Customer Service

Brandon and the whole team were nothing but incredible when it came down to customer service. They were nothing but flawless in helping navigate difficult insurance situations and working directly with me through the whole process. I can’t express enough, my appreciation for the team and their assistance and grace through a stressful time. Again, would recommend on this as well, in addition to their quality work and warranty.

Likely to Recommend

I would definitely recommend this shop to others.

Repair Quality

Repair and repair process was quick and efficient

Customer Service

Customer service was exceptional

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Repair Quality

I'm really happy with the communication, how well they kept me updated on their progress. The loaner was a great car and reasonably priced. And the end result is beautiful. I'm so happy I went to Five Star Auto Body!

Customer Service

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Repair Quality

Only been a few days, but the paint looks good at this point.

Customer Service

I could tell the business was customer centric from the minute I walked in the door. Very helpful and kept me up to date on the progress of the repair without me asking.

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Repair Quality

Customer Service

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Customer Service

Good communication, quick turn around on an insurance claim.

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Customer Service