Womack Auto Body

4.9 (2,160reviews)
98%
9831 SE Powell Blvd,  Portland,  OR  97266
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In operation 34 years.

Womack Auto Body has been a family business since 1988, when brothers Jeff and Steve Womack began restoring vehicles in their parents' barn. There, the business continued to grow and expand until 1992 when property was purchased on Powell Boulevard. Today, our team of auto body experts can work on anything that comes in the door – from personal vehicles to corporate fleets, RV's, and more. We are a direct repair facility for USAA, Farmers, Nationwide, Pemco, Allstate and several other companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM Basic
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Subaru
Call
Email

Reviews (2,160)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for exceptional customer service, described as professional, friendly, and knowledgeable. Communication stands out as a key strength, with customers appreciating timely text and phone updates throughout the repair process. A recurring highlight is vehicles being completed ahead of schedule, often significantly earlier than anticipated. Customers also appreciate added touches like vehicle cleaning and detailing. A few customers noted minor issues such as inconsistent text updates and occasional parts concerns, reflecting areas for continued attention as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"Womack did excellent work on my vehicle. The quality of work and customer service is outstanding. I have been a repeated customer and will continue ..." Read more
"The work they did was superb hands-down the best body place."
"... beginning to end was explained completely and clearly. ALL of the staff was friendly and professional. The work is exceptional." Read more
"Awesome job, my car was well taken care of and drives like new!"
"The Womack team was professional, responsive and coordinated across the entire repair process. The experience and results were top notch."
"said two weeks and got it back on third day, awesome!!"
"Vehicle was ready almost a week early! So impressed."
"It was ready 5 days early"
"Great work in a timely manner"
"Great people to work with. Thanks for a great repair job which was accomplished before the projected time line."
"they make very good use of msgs and email to keep you informed."
"It was completed in a timely manner and communication was excellent"
"... bododyshop. I would recommend this shop to anybody. There staff communicated step by step." Read more
"Very much so yes. I felt like you guys were the only ones keeping me informed because State Farm was not"
"I was kept in full detail of what is needed to be done during the entire process!"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I feel Womack provides excellent service. They corrected an error. immediately, and I appreciated that.

Customer Service

Womack has been efficient in correcting a painter’s mistake. They immediately corrected the issue. picked up my car at my house and returned it intact.. I’d say that is excellent customer service, and I would recommend them.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Exceptional experience from start to finish! Prompt and very warm, friendly communication. And accommodating as well! Seamlessly synced with USAA claims - nothing needed on my end in terms of updating either Womack or the insurance. Excellent service delivered faster than initial timeframe given AND faster than the updated timeframe based on parts delivery! On top of this, my car was returned washed inside & out - what a surprise. Could not be happier! This means a lot to me as a single female who has been burnt in the past by local dealerships and other independent shops. I will always start any future inquires with Womack and I’ll be sharing my experience with everyone I know!

My Experience

I loved how polished and detailed my car was when I picked it up. They kepted me informed bt text, their progress.

Likely to Recommend

Repair Quality

Took longer than originally estimated… but they gave me a discount, communicated well, and worked transparently with me to make the insurance reimbursement process make sense

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Phenomenal service, incredibly kind team, exceptional work, and felt incredibly comfortable asking questions. My car came out looking better than new and there has never been a shop I trust more.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Because they truly are EXCEPTIONAL!

Repair Quality

customer service, timeliness and expertise are greatly appreciated!

Customer Service

Exceptional!!!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service. I was explained everything and felt like I was in good hands. Melissa was great! I would highly recommend your company

My Experience

Amazing customer service- Melissa is the kindest most organized person and their mechanics are thorough and give honest advice. And can't forget to mention all the stellar work they've done on my vehicle over the years and two separate accidents. My number one body shop for sure, wouldn't think of going elsewhere. Huge thank you to the whole Womack team!

My Experience

Fantastic customer experience. Made me feel welcome, went above and beyond. Tried to help me save money. We’re flexible in their communication. Enjoyed my interactions. The work was great. Jennifer specifically was great to work with.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Super speedy and great customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service! Melissa was the best.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great people there. Amazing work they did after some dumb*** hit me. Recommend them. #1 in my book

Likely to Recommend

Repair Quality

Have always done a professional job on my car. The only guys were like no where as professional as Womack 2 thumps up

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They will be my first recommendation.

Repair Quality

happy or unhappy circumstances that make you find this jewel, you'll be in the best hands possible.

Customer Service

Womack is a golden team in attention and customer care.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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