Mackin's East Vancouver Auto Body

5.0 (4,834reviews)
100%
300 SE Hearthwood Blvd.,  Vancouver,  WA  98684

In operation 81 years, 23 years at this location.

Our mission is to lead the industry in quality, integrity, technology and productivity achieved through a genuine relationship and concern for our customers, employees, vendors and insurers without compromise of our values or product. To improve our community through our business development, employee growth and philanthropy. Above all, we strive to provide a service to our customer that is unparalleled in the collision repair industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (4,834)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, clear and proactive communication, and timely repairs - often completed ahead of schedule. Many highlight the seamless coordination with rental car companies and insurance providers as a standout convenience. The quality of bodywork is frequently described as flawless, with vehicles returned looking brand new. Customers also appreciate the thoughtful touch of interior and exterior cleaning upon vehicle return. Text message updates throughout the repair process are widely celebrated. A few customers noted minor issues such as unclear return dates, a gas cap door not closing properly, and a missing panel cover, reflecting areas customers feel could be refined.
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"... even washed the vehicle and vacuumed the interior. Service was above and beyond, especially staying late in order for me to be able to pick up my vehicle ..." Read more
"... comparing information, there were no discrepancies. The repair job leaves the car looking like new and I appreciated that the car, inside and out, looked better than ..." Read more
"My car looks great they even cleaned the interior and outside of the car, very much appreciated 🤗"
"My car looks like I was never in an accident!"
"... interactions in the shop were excellent, and the repair looks like it did when I picked it up from the dealership brand new. The team even cleaned the interior of ..." Read more
"Great job, ready a week earlier than expected! Highly recommend you to anyone needing car repairs!! Great staff!!"
"Vehicle was ready before estimated date."
"... updates on how the repair was moving forward while finishing earlier than anticipated. My SUV looks amazing. Your help with acquiring and returning the rental ..." Read more
"Everyone was kind. My car was perfectly repaired and finished early. They cleaned it inside and out. I would recommend Mackins to everyone."
"Well the exact date I was getting it back seemed a little unclear."
"Strong and positive communication every step of the way!"
"Excellent service. Appreciated the updates throughout the repair."
"... estimate through picking my car up, went flawlessly. Everyone was extremely professional and communicated throughout the process." Read more
"Exceptional service, appreciated text updates. Work completed ahead of schedule. Will Highly recommend Mackin to ..." Read more
"The texts kept me in the loop of the progress being made."

Likely to Recommend

Repair Quality

Very clean and professional

Customer Service

Great job , looks new

Returned Clean

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Customer Service

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Repair Quality

Great service and customer service!

Customer Service

Excellent!

Returned Clean

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Customer Service

Customer service is phenomenal.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

My car looks great they even cleaned the interior and outside of the car, very much appreciated 🤗

Customer Service

Everyone was so nice and helpful, they all relayed information clearly and completely

Returned Clean

My Experience

The frustrating feeling of having a damaged vehicle was very hard. Your team helped to make the process go very smooth. Everyone was friendly, considerate and genuinely happy to get my vehicle fixed and returned to me in a timely manner. I appreciated the text updates on how the repair was moving forward while finishing earlier than anticipated. My SUV looks amazing. Your help with acquiring and returning the rental care was not expected but greatly appreciated! Thank you for a job well done!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They were kind, professional, communicative and fast. Pleasant experience all around.

Customer Service

Returned Clean

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I would highly recommend them

Repair Quality

They were wonderful to work with.

Customer Service

No complaints at all

Returned Clean

My Experience

When I picked it up, the car looked very good. It was within the timeframe that I was quoted. The communication was very good. What more can you ask for?

My Experience

Excellent work and customer service. Kept me informed on the status and that was super helpful. Thank you!

My Experience

Great autobody repair. They kept me informed a every step of repair., and performed my repair in a timely manner.

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My Experience

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Returned Clean

My Experience

My experience with Mackins Auto Body Shop from start to finish was a 10/10. Tracy the front desk employee got me in ASAP to have my car fixed from the vandalism. She was cheerful, polite, professional and answered all my questions. Nick the mechanic/technician was amazing as well. He gave me weekly updates on the status of the part that needed to be ordered and my car was finished within one week. They also detailed my car which I was not expecting but I really appreciated it. I would HIGHLY recommend them to family and friends. Thank you to Tracy and Nick at Mackins for all your help.

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Repair Quality

Customer Service

My Experience

Great service. Great communication. On time and on budget.

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Repair Quality

Excellent service and communication. On time and on budget.

Customer Service

Returned Clean

My Experience

Chris is always very thorough

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Repair Quality

Customer Service