Caliber - Vancouver - Mill Plain

4.8 (2,600reviews)

96%

(360) 253-1159

12025 SE Mill Plain Blvd, Vancouver, WA 98684

96%

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12025 SE Mill Plain Blvd
Vancouver, WA 98684

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About Caliber - Vancouver - Mill Plain

See Photos

12025 SE Mill Plain Blvd
Vancouver, WA 98684

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (2,600)

Sort By:
Newest
Rating

2,011 Customers Rated

5 Stars

65% Complete

(1689)
4 Stars

7.5% Complete

(196)
3 Stars

2% Complete

(51)
2 Stars

1.2% Complete

(32)
1 Star

0.4% Complete

(10)
< 1 Star

1.3% Complete

(33)

Customers say

Overall Customer Satisfaction

Customers consistently praise Caliber Collision for exceptional customer service, with staff being described as knowledgeable, courteous, friendly, and professional. The quality of repairs receives high marks, with many noting their vehicles look like new or better than before. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed throughout the repair process. Timeliness is frequently highlighted, with many repairs completed ahead of schedule. Customers value the seamless rental car coordination and thorough explanations of the repair process. The shop's attention to detail, including cleaning vehicles inside and out, consistently exceeds expectations. While occasional delays due to parts availability occur, the transparent communication about such issues maintains customer satisfaction.

Select to learn more

Service Quality
Timeliness
Communication

"Amazing service!! I referred a friend whose car got hit the very next day! Caliber is top-notch, and I will ..." Read more

"Professional, accurate, accommodating. Great communication! Updated progress daily. Coordinated all the details; ..." Read more

"... repairs and had me vehicle back sooner than expected. First class service all the way. I hope never to have my car repaired again, but ..." Read more

"Caliber did an outstanding job on my vehicle - professional, communicative, efficient, and expertly skilled."

"... completed so I was able to pick it up when I returned. It was ready sooner than anticipated." Read more

"My car only took a week to repair. I was very impressed."

"The repair looks good as new, the turnaround was quick."

"Completed earlier than expected."

"... entire day. Would have to stay at shop entire time. Shop recognized this and hammered it out as quickly as they could. I was extremely happy about that." Read more

"Excellent communication! Texts every day with work progress and price updates."

"I appreciated the call and text updates."

"... a Lyft driver take me to pick up the rental. Then they texted me often on the progress of the repairs and had me vehicle back sooner than expected. First ..." Read more

"... get our vehicle in and repaired on a timely manner. They also kept us well informed during the repairs" Read more

"I appreciated the communications via text messaging. It was nice knowing when work in my car was starting, ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Amazing service!! I referred a friend whose car got hit the very next day! Caliber is top-notch, and I will ..." Read more

"Professional, accurate, accommodating. Great communication! Updated progress daily. Coordinated all the details; ..." Read more

"... repairs and had me vehicle back sooner than expected. First class service all the way. I hope never to have my car repaired again, but ..." Read more

"Caliber did an outstanding job on my vehicle - professional, communicative, efficient, and expertly skilled."

"... completed so I was able to pick it up when I returned. It was ready sooner than anticipated." Read more

"My car only took a week to repair. I was very impressed."

"The repair looks good as new, the turnaround was quick."

"Completed earlier than expected."

"... entire day. Would have to stay at shop entire time. Shop recognized this and hammered it out as quickly as they could. I was extremely happy about that." Read more

"Excellent communication! Texts every day with work progress and price updates."

"I appreciated the call and text updates."

"... a Lyft driver take me to pick up the rental. Then they texted me often on the progress of the repairs and had me vehicle back sooner than expected. First ..." Read more

"... get our vehicle in and repaired on a timely manner. They also kept us well informed during the repairs" Read more

"I appreciated the communications via text messaging. It was nice knowing when work in my car was starting, ..." Read more

Adele (Toyota owner) reviewed 7/30/26

From start to finish you all were wonderful! I especially thank Mitch for his attentive care. Thank You!

Leonard (Lexus owner) reviewed 7/30/26

EXCELLENT COMMUNICATION AND SERVICE! A fantastic shoutout ti Ebelin Roman

Aaron (Toyota owner) reviewed 7/28/26

Great communication kept us well informed

Maria (Toyota owner) reviewed 7/28/26

I was dreading getting my car fixed. We had a terrible experience in the past with my daughter's car getting fixed. Different body shop. We are over the moon on how nice my car looks. Thank you. You made the process easy. We appreciated the texts. I would definitely recommend your location.

Susan (Toyota owner) reviewed 7/27/26

100% recommendation!

The kindness, courtesy and commitment to excellent service was outstanding.

Each customer service person was knowledgeable, attentive and kind.

Catherine (Toyota owner) reviewed 7/27/26

Julie (Kia owner) reviewed 7/27/26

The repair looks absolutely perfect, like it was never in an accident.

Awesome communication!

Wenhuei (Lexus owner) reviewed 7/27/26

Great customer service and professional work results. Extremely satisfied experience.

Strongly recommended

Customer friendly experience and professional work results.

Customs friendly experience and professional work results

Misti (Hyundai owner) reviewed 7/27/26

Quick and great communication. Excellent work. The car looks perfect!

Michael (Subaru owner) reviewed 7/23/26

Thanks

Timothy (Chevrolet owner) reviewed 7/23/26

Antonia Oliver (Honda owner) reviewed 7/23/26

Excellent service and high-quality repairs. The staff was friendly and knowledgeable. I highly recommend this shop for anyone needing collision repair.

Merry (Honda owner) reviewed 7/23/26

Timely, kept me updated, gave me options, nice body work on. Car.

Brooke (Nissan owner) reviewed 7/23/26

I definitely recommend coming here for car repairs 100%

Very nice and fast. Good communication. Great service!

Great costumer service. Kept it really professional.

Samantha (Kia owner) reviewed 7/22/26

Everyone was wonderful and so helpful it made the experience much easier. I will gladly recommend Caliber to others should they need your services !

Mike (Lexus owner) reviewed 7/20/26

Bevan (Toyota owner) reviewed 7/20/26

Maria (Mazda owner) reviewed 7/20/26

The job was done faster than estimated. The staff were very polite and attentive. The finish of my car looks fantastic.

Everything got done fast and very good

Staff were polite and attentive to my concern

Susan (Subaru owner) reviewed 7/20/26

Patrick (Ford owner) reviewed 7/20/26

All staff were very professional and most courteous. Kept us informed from start to completion. Outstanding customer service. Outstanding quality repair. Glad we chose Caliber.

Outstanding customer service & outstanding professional workmanship. A big 10*

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Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Caliber - Vancouver - Mill Plain

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Vancouver - Mill Plain

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,600)

2,011 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0