Caliber - Vancouver - Mill Plain

4.8 (2,606reviews)

96%

(360) 253-1159

12025 SE Mill Plain Blvd, Vancouver, WA 98684

96%

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12025 SE Mill Plain Blvd
Vancouver, WA 98684

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Get an AI powered repair cost prediction

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About Caliber - Vancouver - Mill Plain

See Photos

12025 SE Mill Plain Blvd
Vancouver, WA 98684

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (2,606)

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2,015 Customers Rated

5 Stars

65% Complete

(1693)
4 Stars

7.5% Complete

(196)
3 Stars

2% Complete

(51)
2 Stars

1.2% Complete

(32)
1 Star

0.4% Complete

(10)
< 1 Star

1.3% Complete

(33)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, highlighting professional, friendly, and knowledgeable staff who made stressful repair experiences smooth and reassuring. Repair quality received strong acclaim, with many noting their vehicles looked brand new or better than expected. Communication was a standout strength, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness was also widely celebrated, as many repairs were completed ahead of schedule. A few customers noted areas for improvement directly from their experiences, including occasional delays due to parts availability, isolated quality issues requiring return visits, and in rare cases, inconsistent communication regarding completion dates.

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Service Quality
Communication

"Excellent work and outstanding customer service. The entire process was fast, organized, and highly ..." Read more

"... Collision made it a painless as possible and were extremely informative and professional the entire way. As part an authorized repair facility they explained ..." Read more

"... time I worked with caliber I was satisfied 100%. They work quick! They get the job done correctly and they never ever made me feel like customer! It ..." Read more

"... absolutely use them in the future if I have a need! They get a 10 out of 10 for service as well as customer service!" Read more

"... pickup my car and then seeing that there were several issues with the repairs took time and was an inconvenience. But in the end the job was completed properly. My ..." Read more

"Excellent communication! Texts every day with work progress and price updates."

"... in order for it to look pretty again. Ebulon was so fantastic in keeping me updated on the status of my car which was very very helpful for my control issue ..." Read more

"There was a lack of communication. At times I was missled on the completion of the work. Last minute notification caused me inconvenience ..." Read more

"... appreciated the communications via text messaging. It was nice knowing when work in my car was starting, when there was a slight delay and when my car was fixed. You ..." Read more

"Start to finish the attention to detail, communication, and customer service was top tier. As a sales rep, I learned a few things from your ..." Read more

Service Quality
Communication

Service Quality
Communication