Mackin's North Portland Auto Body

4.9 (3,772reviews)
99%
8026 N. Denver,  Portland,  OR  97217

In operation 81 years, 63 years at this location.

Our mission is to lead the industry in quality, integrity, technology and productivity achieved through a genuine relationship and concern for our customers, employees, vendors and insurers without compromise of our values or product. To improve our community through our business development, employee growth and philanthropy. Above all, we strive to provide a service to our customer that is unparalleled in the collision repair industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,772)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including regular text updates that kept customers informed throughout the repair process. Timeliness was frequently highlighted, with numerous customers pleasantly surprised that their vehicles were completed ahead of schedule. The complimentary interior and exterior detailing upon vehicle return was an unexpected delight for many. A few customers noted delays due to parts availability or discovery of additional damage during inspection, and one customer mentioned a parking sensor issue after bumper replacement - both points raised directly by customers as areas to keep in mind.
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"The body work was excellent, & the paint match was perfect. I only wish I could've afforded to have the entire ..." Read more
"The service was exceptional. The staff went above and beyond to help me with my car repairs and insured everything ..." Read more
"... mechanic went above and beyond to explain things, the repair looked great, and my car was spotless inside and out. Would recommend you guys to everyone." Read more
"Quick, efficient work. Car looks like its brand new. They were very good with communication and keeping me updated on the progress. Very satisfied ..." Read more
"... repairs that they had to do on my truck was amazing , first rate technicians and awesome customer service. I cannot express enough of the professionalism and ..." Read more
"Mackins was great!They got my car looking as good as new and ahead of schedule too! Scheduling was quick and easy. They got me right ..." Read more
"... could've afforded to have the entire car repainted. Thanks so much for having it done 4 days ahead of schedule. It was a lovely surprise! I was kept up to date throughout ..." Read more
"Im happy that the work was done faster than projected. Keep up the good work."
"Done early. Saved me a bunch in rental car"
"The car was repaired a week earlier than originally projected, but the earlier completion still provided a very ..." Read more
"... and to walk me through each part of the process. I loved getting texts with updates. I loved knowing that my car was in a safe place each night. The customer service, ..." Read more
"Excellent communication from the shop. Appreciated being kept up to speed on progress. Pleasant staff at counter."
"... were courteous, knowledgeable and super friendly. Communication was top-notch through the whole process. My car came back better than before the wreck." Read more
"The body work looks terrific and the communication from the shop keeping us updated on the status of the repair was really appreciated."
"... on Denver Ave was super friendly and professional. I got almost daily updates on the status of my repair and they left the interior very clean. The exterior ..." Read more

My Experience

The repair is just perfect and beautiful! Thank you!!

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I was already doing it because this is the second time I brought my vehicle in this place and I loved the quality of work was done on previous experience, and I will continue recommending it.

Repair Quality

I love the work/quality of the paint that you won't notice the difference between the original from manufacture.

Customer Service

Personnel was ok, not very enthusiastic and doesn't make you feel like you're so important to the business

Returned Clean

My Experience

Very communicative and quick to answer any questions. The quality of repairs is excellent and we’ll be quick to recommend the shop. I hope we won’t need your services in the future, but if we do, we’ll be back!

My Experience

Repairs were done timely and correctly. Staff was great.

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Returned Clean

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Returned Clean

My Experience

Robert and everyone at Mackins was professional and friendly. Robert updated me every step of the way, and my car is working and looking great. Thank you so much!

My Experience

Other than the car looking great, the service was completed by the time estimated; I appreciated that a lot

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Customer Service

All were friendly and helpful

Returned Clean

My Experience

Great body shop, used them about 25 years ago, great experience then also, thank you, your guys do good work!!

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Repair Quality

Great service, and good work. Had a car repaired there 25 years ago, great experience then also. Top notch!!!

Customer Service

Returned Clean

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Amazing

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Returned Clean

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Helpful, polite and persistent in finding the part I needed.

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Returned Clean

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My Experience

Great job by the team for my bumper replacement — good work, good communication, good customer service, timely completion.

My Experience

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Returned Clean

My Experience

My Experience

The service was exceptional. The staff went above and beyond to help me with my car repairs and insured everything was handled to factory standards.

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My Experience

It was such an easy process and you all did awesome work!

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Returned Clean