Mackin's Salmon Creek Auto Body

5.0 (2,777reviews)
100%
10803 NE Highway 99,  Vancouver,  WA  98686

In operation 81 years, 16 years at this location.

Our mission is to lead the industry in quality, integrity, technology and productivity achieved through a genuine relationship and concern for our customers, employees, vendors and insurers without compromise of our values or product. To improve our community through our business development, employee growth and philanthropy. Above all, we strive to provide a service to our customer that is unparalleled in the collision repair industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,777)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, seamless communication, and timely repairs. Many highlight the exceptional professionalism and attentiveness of the team, with frequent text and phone updates keeping customers informed throughout the repair process. The quality of repairs is repeatedly described as flawless, with vehicles returned looking brand new. Customers also appreciate the stress-free experience, including assistance with insurance coordination and rental cars. A few customers noted they would have appreciated more frequent updates or clearer estimated completion dates, and one mentioned a slight delay in being notified about a schedule change. Overall, the overwhelming majority of customers express high satisfaction and willingness to recommend the shop to friends and family.
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"... throughout. Great people support and service and excellent, quality work!" Read more
"... awesome you did a wonderful job and I'm very happy you went above and beyond my highest expectations. And I am very picky! Thank you I would highly recommend ..." Read more
"... received updates on progress and timeline. This is a knowledgeable, customer focused business and I am so grateful I chose to have my car repaired ..." Read more
"Yes, your team was very professional and exceeded my expectations. The finished product was exceptional and the interior was also detailed perfectly. Thank ..." Read more
"... friend for body work based on my recent experience. They were thorough and went above and beyond." Read more
"Several days early!"
"... 11:41am telling me my car would not be ready on time. It was only one day late so not the biggest problem. Being notified so late was the issue here. Im a delivery ..." Read more
"Finished early"
"a week early"
"I was really impressed with the constant updates about my car. I never once had to wonder what was going on—they kept me informed every step ..." Read more
"I have never experienced better step-by-step communication"
"Your team renewed my faith in customer service. Excellent communication"
"A bit more of an estimated finish date would have been appreciated."
"Outstanding, I loved the updates via text."

Likely to Recommend

Repair Quality

Excellent service and the car looks brand new. What else could I ask for.

Customer Service

Friendly team and very responsive.

Returned Clean

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Returned Clean

My Experience

Thank you so much! The car looks amazing

My Experience

Mackin’s is our family choice of exterior auto repair. They are professional in their quality workmanship, assessment, communication and friendliness. This is our 3rd opportunity to have work done on our vehicles and we could not be more pleased. Don & Karen Stangel

Likely to Recommend

Repair Quality

Macklins Auto Body shop has helped our family with vehicle repair issues over the years and we have been very pleased. They are always friendly, professional and keep us up to date as to the progress of our vehicles repairs. Our insurance refers us to Macklins and we will continue to seek their help when needed.

Customer Service

Returned Clean

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My Experience

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My Experience

Excellent communication and great repairs! Thank you so much to Lauryn and the team.

My Experience

I love their professionalism and very helpful friendly staff.. Im very happy for choosing Mackins. They did a beautiful job on my vehicle. Looks like new again.

Likely to Recommend

Repair Quality

They are very friendly and very professional. They did a beautiful job on my car.

Customer Service

Customer service was amazing. Listened to all my concerns, answered all my questions and kept me updated on the progress of my car.

Returned Clean

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Repair Quality

My car looks better than pre accident!

Customer Service

Very friendly and knowledgeable staff

Returned Clean

My Experience

This was our second use of your services. As in the past great customer service and communication throughout the repair process. Eric helped us the first time and then now. Thank You for being there and navigating our insurance requirements. We we’ll always recommend your company. R & L

My Experience

From estimate, thru drop off for repair, through the updates to final pickup; we received outstanding service and care. Thank you to our excellent service team; it was a stress free process. Thank you!

Likely to Recommend

Yes, definitely would refer friends, coworkers, and family.

Repair Quality

Looks brand new again.

Customer Service

From the day we dropped off my car until pickup upon completion, we were updated on the progress and anticipated completion date. Staff was friendly and courteous.

Returned Clean

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Repair Quality

A great job, looks like new! Kept us updated with their progress and day for pick up. A very personable and helpful staff!

Customer Service

Returned Clean

My Experience

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Repair Quality

Excellent work, done ahead of schedule! Top notch customer service!

Customer Service

Lauryn was amazing!

Returned Clean