Mackin's Canby Auto Body
In operation 81 years, 33 years at this location.
Our mission is to lead the industry in quality, integrity, technology and productivity achieved through a genuine relationship and concern for our customers, employees, vendors and insurers without compromise of our values or product. To improve our community through our business development, employee growth and philanthropy. Above all, we strive to provide a service to our customer that is unparalleled in the collision repair industry.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 12:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Great communication! Super fast and the car looked amazing! Very happy there was a bilingual customer service there super friendly and helpful they gave me my car way sooner than expected. I would definitely come back here to get any repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept me informed on the progress via text.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mackins was awesome. They kept us appraised on how our car was doing and when it would be ready. They even worked really hard to have it ready a day early for us because we were going out of town. All members of the team were very kind and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am so glad that I want to Mackin’s for the repairs of my car
My Experience - 0.0/5.0 -
In the day the car was ready, I came to the shop, looked over the car and everything looked good. Returned the rental car next door and came back to the car to leave. As soon as I turned on the engine, I received a notification on the message board that the right turn light wasn’t working. (It worked fine when I brought the jeep in.) I asked if they had done anything to the right front side of the car and they told me no, but will replace the light. About thirty minutes later, he came back out and said something must be lose and to give them 20 minutes. An hour later he brought the car back and told me everything just started working. Well, the fog lights were t working correctly so I refused the car, I had to reopen the claim to get the rental truck back left. What should have been a thirty minute trip took me two hours. The next day I was called and told they used the correct code reader and wiped out all the codes and everything is working correctly again. Why wasn’t the correct reader used to begin with? The woman that took me out to the car was shocked jeep had settings for the way the lights worked? If you work in the car business you should know how cars work! This is the second time I’ve used you and have had issues. I thought the issues the first time were because of Covid and getting parts were the issue since it took three weeks to fix my small amount of damage, but with the issues I had this time I don’t feel the issue was Covid. I think it’s the people who work there. I don’t think I’ll bring my car into this shop again. There’s another shop in town, and plenty of others heading into Portland. I’ll give one of them a try next time.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
Had to bring my truck back four times 4 stuff they didn't finish fixing
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Team did a great! Super communicative and made the process very easy. Not to mention my repair was completed in just 1 day. Santana did a great job throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole team at mackins is amazing.
My Experience - 5.0/5.0 -
Great experience! Kind and consistent communication and my car looks perfect!
My Experience - 5.0/5.0 -
What bunch of nice and helpful guys
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repairs to our Toyota dent and paint damage completed professionally and on time. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful in finding non OEM parts on a Ford ,that Ford does not have
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have used Mackins at least two other times and have always been satisfied with the service and the work. Should the need arise, we will use again.
Repair Quality - 4.5/5.0 -
The work done was excellent, and everyone was very good to deal with. My only issue was not receiving a status call on Thursday. I received a call on Tuesday letting me know the car was in the paint booth and they would likely be ahead of the 8/20 estimated completion date. Heard nothing on Thursday, or the next Tuesday so I called for the status. Not a huge deal, but when an expectation is set forward, it's reasonable the expect it to happen.
Customer Service - 4.5/5.0 -
See overall noted
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The experience was so smooth from the beginning to the end, it made the ordeal a very relaxing and not stressful experience. Being informed daily how the repair was going was amazing. Your staff are amazing. I am so impressed attention to detail that was done. My car looks so amazing. Thank you so much. If I ever need repairs done again no doubt Mackin's is only place I trust my car to be repaired at. I will differently let my friends know.
Likely to Recommend - 5.0/5.0 -
Yes best shop around
Repair Quality - 5.0/5.0 -
Excellent experience!! Highly recommend for any body work need done on your car.
Customer Service - 5.0/5.0 -
Amazing!!