Austen's Body Shop

5.0 (998reviews)
100%
801 NE 4th Ave,  Canby,  OR  97013

Collision repair center specializing in all makes and models, foreign and domestic, car and truck. Separate on-site collision shop for RV, heavy truck, and boat repairs. We have multiple frame racks as well as multiple paint booths to accommodate any size vehicle from a small passenger car, to a full size crew cab dually pickup truck. CCCOne estimating and management system . PPG Industries computerized paint mixing system for accurate color matching with the ability to spray solvent based, as well as water based "waterborne" paints, with bake booths. Austen's Body Shop also has direct connections with towing, rental car assistance, complimentary customer pick up and delivery, and mechanical repairs. We are a one stop facility. Lifetime warranty on all repairs, industry backed warranties on solvents and parts. Austen's Body Shop is a 2nd generation family owned business that believes in supporting the community. We focus on customer satisfaction and cycle times.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (998)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional quality repairs, with many noting results that look brand new or even better. The shop has earned strong loyalty, with numerous repeat customers spanning decades. Positive highlights include thorough interior cleaning as a pleasant surprise, efficient turnaround times, fair pricing, and going above and beyond expectations. Customers appreciate the welcoming atmosphere and the team standing behind their work. Areas noted directly by customers for improvement include more proactive communication during repairs, loaner car availability, and ensuring all details are addressed before vehicle return.
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"... for the proposed work set my expectations but the final work was definitely above and beyond. Thanks for being a place that does the correct work ..." Read more
"Did a great job as usual. We are a repeat customer for over 25 years."
"This shop prides itself in doing quality work. They also welcome any questions and stand behind their work."
"Your body shop employees did a beautiful repair on my automobile and at a fair price. I am very pleased! #10!"

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The team did a great job of repairing my travel trailer. I am very happy

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Excellent communication the entire time!

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The shop came highly recommended to me, and I will highly recommend it also.

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Repair looks amazing!!!

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All of the folks I dealt with were fantastic, always knew what was happening with my truck, and there was never any issues with the estimate. Straight shooters from start to finish. They came highly recommended, now I know why.

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My Experience

Our truck looks good as new! Fantastic job! Fully recommend them!

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The workmanship was excellant

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Our truck looks like new! Thank you for your excellent work!

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We were told we would receive updates on the progress but that didn’t happen. I had to call to find out when it was going to be done.

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My Experience

Everything was pain free. Eric helped me through the entire process and every step happened exactly as he said, no surprises.

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Took car in at the appointed time (8:00am), had new headlamps fitted, lamps look and work great, picked it up at 12:30 pm.

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They did a great job and fix little details problems

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Fast and a joy to work with as always

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Tim and his team are the best. They have helped me out with 2 vehicles now and always meet deadlines and stay on budget.

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