Classic Collision Multnomah Village

4.9 (1,850reviews)
98%
7835 SW 37th Ave,  Portland,  OR  97219

In operation 43 years, 8 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Portland, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,850)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, exceeding expectations, and leaving vehicles looking brand new. The team received high marks for professionalism, friendliness, and going above and beyond. Communication was a standout strength, with customers appreciating frequent text and phone updates that kept them informed at every stage. Timeliness was another highlight, as many vehicles were completed days or even a week ahead of schedule, saving customers rental car costs. Complimentary interior and exterior cleaning was a recurring pleasant surprise. A few customers noted isolated concerns, including occasional delays, minor rework needed, and telephone system difficulties, as shared directly in their feedback.
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"The customer service was so excellent that I fear I may have been ruined for all other auto repair shops. How could they possibly live up"
"Top notch throughout the entire process - from the front desk, estimator, to the quality of the work. Our car is as good as new, was sparkling clean, ..." Read more
"I couldnt be happier with their service and respect for the customer as well as the car!"
"... I felt like I was informed every step of the way. The repairs are excellent and you even washed my car! I was very pleased with my experience and I will ..." Read more
"great work on the car, professional, pleasant crew and outstanding communication throughout the process."
"They were able to get the parts needed and complete the job in just 2 days, 5 days earlier than anticipated."
"Finished fixing my car A WEEK EARLY! Am very impressed with their speed as well as their communication. I was told what was ..." Read more
"Was pleased that car was ready ahead of schedule and that I was given frequent updates on status of repairs. Cannot tell bumper was damaged ..." Read more
"A concern was the time for repair completion. 26 days in-shop led to a $675 car rental charge. I would make a different arrangement another time."
"The date was pushed back but they communicated very clearly and since I had a rental, it was no big deal at all"
"Communication between the Classic Collision team and us was fantastic. We knew what to expect and when to expect it. Working ..." Read more
"... with their speed as well as their communication. I was told what was going on every step of the way which i greatly appreciated. Thank you!!! 5 Stars!" Read more
"Our experience was top notch! What stood out most was the impeccable communication and ongoing updates for the repairs and estimated time of completion."
"Received messages almost everyday telling me what the status of the repair was."
"Excellent service and result. Communication was of the highest order throughout the entire process. Representative was friendly and supportive. Completely ..." Read more

My Experience

We appreciate the great work done.

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Returned Clean

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They kept me updated on the progress the whole way through. Much appreciated.

Returned Clean

My Experience

Jim and the crew were amazing. Car repairs were done with excellence and ahead of schedule. They worked with my insurance smoothly and even went the extra mile to wash the car and clean inside. I will definitely return if I have more repairs.

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Repair looks good and did not take too long to complete.

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Informative and timely communication on repair status.

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Returned Clean

My Experience

The communication and customer service was great and the car looks wonderful.

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My Experience

Great customer service and regular updates on my repair status!

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Excellent friendly and prompt customer service. I appreciated the regular status updates via text message.

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No issues. Great abd friendly customer service.

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Returned Clean

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My Experience

Excellent service and results in repairing my car

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Completed ahead of schedule and under budget

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Returned Clean

My Experience

The communication was great. The speed at which the work was done was amazing. Great job all around.

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Repair Quality

Service rep was great. Work was great, super fast. thank you

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