Classic Collision Macadam Ave

4.9 (1,112reviews)
98%
6805 SW Macadam Ave,  Portland,  OR  97219
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In operation 43 years, 12 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Portland, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Call
Email

Reviews (1,112)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting proactive text updates that kept them informed throughout the repair process without needing to follow up. Repair quality receives high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness is a recurring positive theme, as many repairs were completed ahead of schedule. Customers also frequently appreciate the complimentary interior and exterior cleaning as a thoughtful finishing touch. A few customers noted occasional delays due to parts availability and isolated quality concerns, but these were mentioned as exceptions rather than the norm.
AI-Generated from reviews written in the last 12 months
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"Excellent repair quality. The damage was completely restored, the paint match and finish looked flawless, and ..." Read more
"Nothing but good things to say. My experience as a customer was perfect and I would recommend this shop to anyone who wants ..." Read more
"The staff was exceptional- professional, kind, and caring. My car looks amazing and I appreciate working with ..." Read more
"Informative, positive, fast, thorough, easy to work with, excellent interaction and results. The car looks ..." Read more
"Classic Collision was terrific to work with! They did a fabulous job fixing my car and everyone I had contact with was a delight!!!"
"Superior communication and car was done way ahead of time!"
"Vehicle was ready ahead of my expectations and ahead of the insurance estimate."
"They finished my car very early. It took them half the time from the initial estimate"
"I received my car earlier than expected, which was a pleasant surprise. I also really appreciated the ..." Read more
"Repair took a little longer than anticipated but good quality"
"... this whole process seamless and easy, thank you! You were on top of communication, so I never even needed to call and check in, which I so appreciate. And ..." Read more
"Very good communication on progress of repairs. All repairs look very good. They are very professional ..." Read more
"... appreciate that the repair was completed so quickly and the clear communication throughout the process." Read more
"You guys were great. Clear communication all the way through not to mention you made my car look like new. Thanks."
"They were extremely communicative! In the best way, always friends."

My Experience

I appreciate your professionalism, knowledge, great communication, all making a stressful situation so much better. Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

It was a great experience start to finish.

Customer Service

Very friendly and professional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a great experience right from the start. Michelle came up with the perfect solution to my problem. My car looked perfect when I picked it up. Would recommend Classic Collision to anyone. Susan

Likely to Recommend

I would recommend to friends and family.

Repair Quality

Customer Service

Had a great experience from beginning to end. I would use Classic Collision again and recommend it to family and friends.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Outstanding job at an excellent price!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was done efficiently and in a timely manner thanks for doing an amazing job

My Experience

I used Classic Collision some years ago to repair my Subaru Outback. I was pleased. This time the customer service has also pleased me.

Likely to Recommend

No complaints, no shadiness. Good experience

Repair Quality

Quick and done well. However they left a bit of duct tape stuck to my car that I had applied. I was able to remove so no worries, though.

Customer Service

Excellent customer service. Friendly and responsive, easy to reach on the phone.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The woman at the desk was pleasant. My repairs look excellent. They even washed the outside and cleaned the inside of my car!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you again for excellent communication and being thorough

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Really excellent service! Both on the car repairs but also with the employees. Everyone was so delightful and helpful. Really lovely individuals with excellent vibes. We're also super agreeable with flexible pick up and drop off times for my car. ☆☆☆☆☆\5☆'s

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

This was my second time using Classic Collision Macadam. They never disappoint. Top notch customer care and professionalism. I was highly impressed by the work done in my vehicle and the quick turnaround. I definitely would recommend them to anyone who needs auto body work done.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you Classic Collision for your competent and friendly.service I felt that my vehicle was given knowledgeable and respectful care.

Likely to Recommend

Repair Quality

Friendly and super-efficient service. Car came back beautifully repaired and sparkling clean.

Customer Service

See previous comments

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Everyone was very responsive and upfront about the cost estimate for my repair. I appreciate that the repair was completed so quickly and the clear communication throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent !

Customer Service

Great communication

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very sato

Customer Service

Excellent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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