Classic Collision Macadam Ave

4.9 (1,074reviews)
98%
6805 SW Macadam Ave,  Portland,  OR  97219

In operation 43 years, 12 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Portland, OR is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,074)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting proactive text updates that kept them informed throughout the repair process without needing to follow up. Repair quality receives high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness is another strong suit, as many repairs were completed ahead of schedule. Customers also frequently appreciate the complimentary interior and exterior cleaning as a thoughtful finishing touch. A few customers noted occasional delays due to parts availability, and one mentioned wanting more proactive updates, but these observations reflect isolated experiences within an overwhelmingly positive body of feedback.
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"Excellent repair quality. The damage was completely restored, the paint match and finish looked flawless, and ..." Read more
"Nothing but good things to say. My experience as a customer was perfect and I would recommend this shop to anyone who wants ..." Read more
"Informative, positive, fast, thorough, easy to work with, excellent interaction and results. The car looks ..." Read more
"... was exceptional- professional, kind, and caring. My car looks amazing and I appreciate working with a this team I highly recommend CC and will use them ..." Read more
"I am so happy with the work done on my car; it came back better than when I originally bought it. And, the customer service and friendly interaction ..." Read more
"Superior communication and car was done way ahead of time!"
"They finished my car very early. It took them half the time from the initial estimate"
"... updates on the progress of my vehicle. I also was pleasantly surprised to have my car back in under a week." Read more
"Vehicle was ready ahead of my expectations and ahead of the insurance estimate."
"Repair took a little longer than anticipated but good quality"
"... this whole process seamless and easy, thank you! You were on top of communication, so I never even needed to call and check in, which I so appreciate. ..." Read more
"Very good communication on progress of repairs. All repairs look very good. They are very professional ..." Read more
"You guys were great. Clear communication all the way through not to mention you made my car look like new. Thanks."
"Very satisfied of the service. Clear communications with the repair shop in terms of progress made and timing."
"... the quality of the repair work. However, I think theres room for improvement in communication and updates during the repair process. A few times I had to reach ..." Read more

Likely to Recommend

Repair Quality

Friendly, fast and professional service

Customer Service

Very friendly and responsive

My Experience

The team at Classic Collision. Was excellence. They went above and beyond on my repair. Finished the repair 4 days early. Plus they cleaned and detailed the inside of my car when all I had wrong was a bumper issue.

Likely to Recommend

10000% will reccomend

Repair Quality

Excellent service

Customer Service

They went above and beyond

Likely to Recommend

They are busy, and folks need to make there own choices

Repair Quality

A part to my door was broken and has yet to be fix. Its a piece that had to be removed to fix part of the problem that was not broken before my car was fixed. Waiting for the part

Customer Service

Aaaaaamazing folks there!!!

Returned Clean

Likely to Recommend

I would absolutely recommend them.

Repair Quality

Amicable staff providing thorough, timely service.

Customer Service

Returned Clean

My Experience

Service was swift well communicated and professional will be returning if needed.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would absolutely recommend them!!!!

Repair Quality

Classic Collision was terrific to work with! They did a fabulous job fixing my car and everyone I had contact with was a delight!!!

Customer Service

Everyone was friendly and a delight to work with!!!

Returned Clean

My Experience

you did a great job! much appreciated

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would highly recommend them.

Repair Quality

Car looks back to new condition.

Customer Service

Super friendly and helpful staff and manager.

Returned Clean

My Experience

Top notch service, as always.

Likely to Recommend

Repair Quality

Tyler is phenomenal. Fit me in for an estimate without an appointment. Got the part and repair done quickly. I’m a repeat customer for a reason. His professionalism and the quality of the repairs are why I’m done shopping around for different collision repair shops.

Customer Service

Returned Clean

My Experience

Classic Collision on Macadam was very professional and performed everything they promised. They were very honest about their bid and were very communicative about every step they performed. I highly recommend Classic Collision!

Likely to Recommend

Infact, my husband is finally taking his car in to Classic Collision tomorrow. He felt confident they would do a great job.

Repair Quality

The repair was not only excellent, the people working there were so friendly and all seemed very well qualified. My car is only 8 months old, a X7 BMW. After talking with Ty, and answering all my questions I felt confident to leave my BMW with Classic Collision.

Customer Service

Cheryl was so nice and very efficient.

Returned Clean

Likely to Recommend

Repair Quality

The work was fast and efficient.

Customer Service

Very communicative.

Returned Clean

My Experience

They told me what they could do and they told me when they would have it done and they did that! And my car looks great

Likely to Recommend

I already have!

Repair Quality

They exceeded my expectations.

Customer Service

They explained the charges and different payment options very clearly.

My Experience

Great communication

Likely to Recommend

Repair Quality

Looks and smells like new

Customer Service

Very helpful, great customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They provided excellent service and communication. This is the second time I’ve used them for a car repair and they’ve always been great.

Customer Service

Excellent care

Returned Clean