Caliber - Clackamas

4.8 (3,190reviews)
97%
16710 SE 82nd Dr,  Clackamas,  OR  97015

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,190)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as making vehicles look brand new. The team receives high marks for proactive, transparent communication through regular text updates and phone calls, keeping customers informed every step of the way. Timeliness is a strong highlight, with many vehicles completed ahead of schedule. Customers also appreciate the complimentary interior and exterior detailing upon vehicle return. A small number of customers noted concerns around parts delays, paint quality issues, and occasional communication gaps, as shared directly in their feedback.
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"... The whole process from start to finish was great. Impeccable work and communicative staff. AND my car was detailed inside! Outstanding work, my car looks ..." Read more
"Paint perfectly matched! The work done quickly! Parts were all OEM. Service was spectacular!"
"Went completely over the top. Best shop Ive ever been to. I would rate 20 instead of 10 if I could. Thanks again calliber collision"
"Great service, communication, finished product, and car was immaculate when I picked it up. Thank you ..." Read more
"Severe orange peel on all repainted surfaces. One run on the edge of the bed. Bed decal not installed. ..." Read more
"Quality work and quick turn around, very satisfied"
"I thought the quick turnaround in work to completion was quick and the quality was really good. Car looked great ..." Read more
"It was ready within their timeframe. It was great."
"... damage to the person I dropped my car off with. Also ordering or getting wrong part 3xs has been frustrating. My car still is not finished. The work that has ..." Read more
"3 months of delays and excuses."
"what a great experience - the team clearly communicated during my over 3 week repair - i received updates 3 times a week - never ..." Read more
"Everyone was kind and communicated about the status of my car repair progress. I was also really pleased ..." Read more
"I was kept well informed during the entire process and I really appreciated that because I never had ..." Read more
"... done by them over the years with excellent results. They are friendly, professional and do an excellent job of communicating on the work being done on your ..." Read more
"... communication between parts department and supplier. Had to ask for update" Read more

Likely to Recommend

Absolutely. This was my third vehicle repair with Caliber, and like the others, I am completely satisfied with my customer experience.

Repair Quality

Very happy with the quality, and the truck was returned to me completely detailed and cleaner than I brought it in. That was a welcome surprise.

Customer Service

Customer service was excellent! Everyone I met was knowledgeable, helpful, kind, and courteous.

Returned Clean

My Experience

The communication was superb. I appreciated the updated texts throughout the process and the fast response.

Likely to Recommend

After our first experience here with a previous accident. And they did a great job .I was thrilled that the car was washed!! And it was washed again this time also !!

Repair Quality

The car looked great after the repair was done

Customer Service

Customer service is ALWAYS great!

Returned Clean

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My Experience

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Repair Quality

Customer Service

My Experience

Autumn, and your entire team were a pleasure to work with, as has always been my experience with Caliber.

Likely to Recommend

Repair Quality

Autumn and everyone I’ve worked with at Claiber have all been a 10 of 10. Thank you!

Customer Service

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Customer Service

My Experience

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Repair Quality

Great service and great people

Customer Service

Returned Clean

My Experience

Jeff was the BEST and really took care of me and my car during a challenging time

Likely to Recommend

Repair Quality

Given the awful insurance agency response time I got a car looks gorgeous and was cared for throughout the process

Customer Service

Jeff was so wonderful

Returned Clean

Likely to Recommend

I’ve already told everyone I know, if you need car repair this is where you should go.

Repair Quality

My car looks better than when I bought it. The paint match is exact and the repairs look amazing.

Customer Service

This was by far the most seamless and stress free car repair I’ve ever had. I received frequent text updates so I knew what was happening. They also handled everything start to finish with insurance and made the process so easy.

My Experience

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Repair Quality

Customer Service

Returned Clean

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Customer Service

My Experience

Caliber Collision was efficient, effective, helpful and supportive.

Likely to Recommend

Repair Quality

Very efficient, effective, customer friendly with wonderful result.

Customer Service

Very efficient, effective, customer friendly with wonderful result.

Returned Clean

Likely to Recommend

Highly recommended

Repair Quality

Very prompt response.

Customer Service

Very responsive, transperent and accountable

Returned Clean

My Experience

The whole process was seamless and I am so happy with how my vehicle was repaired! The team was friendly, communicated consistently, and was efficient in repairing my car in a timely manner! I would highly recommend!

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Repair Quality

The car looks great and I was given many updates throughout the process

Customer Service

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Repair Quality

Customer Service

My Experience

Thank you so much for a job well done. I came in to have my bumper replaced. I didn’t have much further expectations than that. To my surprise the inside of my car was vacuumed and cleaned and the car itself was washed. I hadn’t washed it being that it was going in for repair and planned to do so after but you guys beat me to it. Thank you for the exceptional work.

My Experience

Noah in Caliber Collision made sure to keep us updated where we were in the parts orders and gave us estimated timeline. He followed through with dealership and parts arrived earlier than anticipated. He has great customer service and so is the rest of the staff. We will definitely recommend their services to friends and family. Thank you Noah and the entire Caliber Collision staff. More power to you.

Likely to Recommend

Repair Quality

Yes, the car looks new as if nothing happened.

Customer Service

Kudos to Noah and the rest of the team for being delivering wonderful customer service from start to finish.

Returned Clean