Tonkin Hillsboro Collision Center
In operation 101 years.
Full service auto body and collision repair shop, servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (50)
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- Newest
Likely to Recommend - 1.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
It took over a month to get my vehicle back because of shipping delays on parts. If it was going to take that long, I would have preferred for an assessment to have been made, the parts been ordered, and me take the vehicle back in when all the parts had arrived. It was nearly impossible to reach the center via phone, and when it was ready, I came in and the passanger side rearview hadn't been replaced. So, I had to wait around for a few hours while they fixed it. Lastly, driving home, the safety lane change warning lights are now far to sensitive, and always picking up ghost cars in the side lanes that aren't there. The only reason I'm not giving a 1 is because at least the staff was friendly.
Customer Service - 1.5/5.0 -
It took over a month to get my vehicle back because of shipping delays on parts. If it was going to take that long, I would have preferred for an assessment to have been made, the parts been ordered, and me take the vehicle back in when all the parts had arrived. It was nearly impossible to reach the center via phone, and when it was ready, I came in and the passanger side rearview hadn't been replaced. So, I had to wait around for a few hours while they fixed it. Lastly, driving home, the safety lane change warning lights are now far to sensitive, and always picking up ghost cars in the side lanes that aren't there. The only reason I'm not giving a 1 is because at least the staff was friendly.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
Repair took several weeks longer than expected and than was quoted. No proactive communication to provide updates. Several times when calling for an update, they would say that they “hoped” it would be finished by such and such a day, the day would come and go with no update and then we would have to call again to find out the status. This pattern repeated over and over again over the course of several weeks.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Repairs took a bit longer than we would have liked, but we are happy with the results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cindy and all are great. Even though there was a delay 8n parts availability she kept us informed did all the shop could to do a great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The part took a long time but that wasn’t their fault.
Customer Service - 5.0/5.0 -
Lovely folks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I worked with Cindy on my issue. She kept me informed and the work done was awesome.
Customer Service - 5.0/5.0 -
Cindy was easy to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is Frank’s daughter, the one who drives the car. This is my second time coming to Dick’s Collision Center to have my car repaired. I LOVE these people. Cindy is so Awesome to work with. She’s got a heart of gold and goes above and beyond for her customers. The Techs that have worked on my repairs did an excellent job. I’m very appreciative of them for helping through the process. I highly recommend going to them for your collision repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I wish there was an option for 100% satisfied. I love this place. I highly recommend taking your car to this place for collision repair. I worked with Cindy and she’s amazing. She made the process go so smoothly and was always communicating with me through the process. The techs there are amazing themselves. My car looked beautiful 🤩 Don’t take your car anywhere else!!!
Customer Service - 5.0/5.0 -
100% satisfied as stated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice people, and great service.