Tony Rotella's Body Shop, Inc.
In operation 47 years, 16 years at this location.
Tony Rotella's body Shop Inc. has been in business since 1979. A full Service Auto Body Shop that offers complete automotive care for your vehicle. Strong relationships with all insurance companies ensures a seamless repair process. We are the only complete automotive care facility in central New York. We offer Body Repair, Mechanical Repair, as well as aftermarket Accessories. Feel free to stop in and see our state of the art repair facility, were sure you wont be disappointed
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great Overall experience great Work was great
Customer Service - 5.0/5.0 -
Very professional and courteous
Returned Clean
My Experience - 5.0/5.0 -
It was super smooth and easy. You fixed things I didn’t know were wrong and you cleaned out my car.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and Jen was very accommodating
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication
Customer Service - 5.0/5.0 -
Responsive
Returned Clean
Likely to Recommend - 5.0/5.0 -
Frequently do recommend
Repair Quality - 5.0/5.0 -
Car looks like new, great communication on progress status, and quick scheduling.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
The rear camera isn't as level as before. Before I can use the parking guide to park straight. Now the car is tilted to the left. Front bumper is not flushed with headlight assemblies. Missing clip on driver side front wheel well liner.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire staff at Tony Rotellas is A+. They go out of their way to make the entire process as simple as possible for the vehicle owner. Will always return for any future service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire crew at Tony Rotellas is exceptional. From the front ent to through the shop. They try to make it as easy and stress free as possible.
Customer Service - 5.0/5.0 -
Top notch customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All the staff I worked with were patient, knowledgeable, kind and helpful. They did the job right!!!
Customer Service - 5.0/5.0 -
They were great!
Returned Clean
My Experience - 5.0/5.0 -
Jim was great to work with and I'm very satisfied with the repair work done on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rich and Jim are great to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job and it was done faster then I thought.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality workmanship and great communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0 -
Very responsive.
Returned Clean
My Experience - 5.0/5.0 -
Nice people. Handled everything between insurance and rental.
Likely to Recommend - 5.0/5.0 -
Nice people
Repair Quality - 5.0/5.0 -
Nice people. Great interaction between insurance and rental.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Stress free experience- much appreciated all the assistance and professionalism from Jennifer ~ the team was was very attentive, job completed and you’d never know there was damage.. Thank You Tony Rotella’s Team!!
My Experience - 5.0/5.0 -
As usual, Tony’s did a phenomenal job taking care of my car and handling all issues with the insurance and car rental. Everyone I dealt with was courteous and helpful. Great job!!!