Touch of Class Paint & Body Shop, Inc.

4.9 (754reviews)
99%
1801 Bay Rd,  Miami Beach,  FL  33139

In operation 37 years.

TOUCH OF CLASS PAINT AND BODY SHOP IS A FAMILY OWNED AUTO REPAIR BUSINESS , OUR GOAL IS A PROVIDE HIGH QUALITY REPAIRS ON A TIMELY BASIS ,WE REPAIR ALL MAKE AND MODELS , WE WILL REPAIR VEHICLE FOR ALL INSURANCE COMPANY AND WE OFFER LIFETIME GUARANTEE

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (754)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for outstanding customer service, professionalism, and a welcoming atmosphere that puts clients at ease. Communication throughout the repair process is frequently highlighted as a strength, with customers appreciating timely updates via messages and calls. The shop's ability to handle insurance negotiations on behalf of customers is a standout feature. Timeliness is another strong suit, with vehicles often completed ahead of schedule. Customers also appreciate the complimentary cleaning and detailing of vehicles upon return. A few customers noted areas for improvement, including communication delays in notifying vehicle readiness, occasional parts-related delays, and minor finishing inconsistencies, as mentioned directly in their feedback.
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"This is an amazing business and experience. The care of my car was a complete transformation of beauty and craftsmanship. ..." Read more
"Best body shop experience, ever! My car looks brand new and the customer service is incredible! Amazing communicators ..." Read more
"Professionalism,courtesy. Impeccable workmanship are the hallmarks of this company. Attention to detail ..." Read more
"Excellent service from start to finish. The repairs were done quickly and flawlessly, and the staff was so helpful and kind. My car was returned to me ..." Read more
"... there the staff is ready to take care of you, the workmanship is first class and I would never trust anyone else." Read more
"... brand new and the customer service is incredible! Amazing communicators and they go above and beyond for you!" Read more
"Outstanding service, great REGULAR communication about progress on the job. Very highly recommended to all!"
"Daily updates, sometime multiple times."
"... slightly better I did need to call to check in but once I spoke with the front desk she kept me in the loop from there" Read more
"My car was ready at 5:25pm on Friday, Jan 9 but no one let me know until Monday, Jan 12"

My Experience

Rene is top shelf everything. He's not going to give you your car back unless you're completely satisfied. EXCELLENT.

My Experience

Efficient, professional. They did a fantastic job. Office is also very sweet. Lisa does a lovely job.

My Experience

Gerald should be Jerald

Likely to Recommend

Repair Quality

You all are a "Touch of Class."

Customer Service

Returned Clean

My Experience

Renee is the absolute best in the business!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The work was great and the team very helpful and communicative.

Customer Service

Returned Clean

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Repair Quality

very professional, good communication great service

Customer Service

Very professional, great communications and service highly recommend

Returned Clean

My Experience

Always great service!

Likely to Recommend

Repair Quality

always great job!!!

Customer Service

They always do a great job!!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Fantastic service, quality work, reasonable price, friendly and regular communication. Great experience.

Customer Service

Returned Clean

My Experience

The owner is nice. The girl in the front was high on something.

My Experience

That was an exceptional experience! Both Lisa and Renee were so kind and communicative and went above and beyond to help me through a difficult situation as well as not even being in the state. Would highly highly recommend!! Customer for life. Thank you!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Really very good. I am happy with this work! Thank you so much!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Rene provided great customer service

Customer Service

Returned Clean