Track Side Auto Body, Inc.

4.9 (2,484reviews)

97%

(406) 256-8366

2012 1st Avenue N., Billings, MT 59101

97%

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2012 1st Avenue N.
Billings, MT 59101

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About Track Side Auto Body, Inc.

See Photos

2012 1st Avenue N.
Billings, MT 59101

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 18 years.

Track Side Auto Body offers a clean, professional environment with customers needs and honesty being our top priority .

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental

Payment Types

Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 3:00 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (2,484)

Sort By:
Newest
Rating

2,099 Customers Rated

5 Stars

77.6% Complete

(1927)
4 Stars

4.7% Complete

(116)
3 Stars

0.8% Complete

(20)
2 Stars

0.4% Complete

(11)
1 Star

0.2% Complete

(6)
< 1 Star

0.8% Complete

(19)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new or better than before the accident. The interior and exterior detailing upon vehicle return is frequently highlighted as a standout surprise. Communication throughout the repair process receives high marks, with customers appreciating regular text updates and proactive status notifications. Timeliness is another strong point, as numerous customers report their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their feedback, including more consistent scheduling communication, occasional issues with parts not being reinstalled correctly, and clearer timelines during high-backlog periods. Overall, the vast majority of customers express strong satisfaction and willingness to return and recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"Trackside completed my repair quickly, did exceptional work, and returned my vehicle in immaculate condition, inside and out. They also handled the back and forth ..." Read more

"Absolutely love their work, their exceptional communication every step of the way, their attention to detail and how much they care ..." Read more

"... me informed and confident throughout the process. The quality of the repair was excellent, and the attention to detail showed. The cherry on top was having my vehicle returned ..." Read more

"... Everything was clearly explained and priced out. Repairs were amazing and completed ahead of time" Read more

"Trackside did an excellent job repairing my car. And in a timely manner, it was done on the date they ..." Read more

"It was a week early… fantastic!"

"The service was outstanding from start to finish. The work was completed ahead of schedule, and I really appreciated the daily updates on progress—they ..." Read more

"My truck was done days before expected!"

"... excellent job repairing my car. And in a timely manner, it was done on the date they told me. Also not only washed my car but cleaned the inside." Read more

"... knew exactly what to expect. My car looks great, and they finished it ahead of schedule!" Read more

"... am super impressed with all of the completed work, communication prior, during and after the work and the staff is incredible. Professional and friendly and actually talk to you ..." Read more

"Communication throughout the entire process was incredible!!!"

"... Trackside in the past and will will continue to do so. I appreciate the communication text messages about the process throughout the process! And I love that my car is ..." Read more

"... timelines would have improved the experience. That said, the repair work was excellent, and Id happily use them again." Read more

"... flawless. The entire time my Jeep was in the shop I received constant communication and updates. I would absolutely recommend Track Side Auto Body ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Trackside completed my repair quickly, did exceptional work, and returned my vehicle in immaculate condition, inside and out. They also handled the back and forth ..." Read more

"Absolutely love their work, their exceptional communication every step of the way, their attention to detail and how much they care ..." Read more

"... me informed and confident throughout the process. The quality of the repair was excellent, and the attention to detail showed. The cherry on top was having my vehicle returned ..." Read more

"... Everything was clearly explained and priced out. Repairs were amazing and completed ahead of time" Read more

"Trackside did an excellent job repairing my car. And in a timely manner, it was done on the date they ..." Read more

"It was a week early… fantastic!"

"The service was outstanding from start to finish. The work was completed ahead of schedule, and I really appreciated the daily updates on progress—they ..." Read more

"My truck was done days before expected!"

"... excellent job repairing my car. And in a timely manner, it was done on the date they told me. Also not only washed my car but cleaned the inside." Read more

"... knew exactly what to expect. My car looks great, and they finished it ahead of schedule!" Read more

"... am super impressed with all of the completed work, communication prior, during and after the work and the staff is incredible. Professional and friendly and actually talk to you ..." Read more

"Communication throughout the entire process was incredible!!!"

"... Trackside in the past and will will continue to do so. I appreciate the communication text messages about the process throughout the process! And I love that my car is ..." Read more

"... timelines would have improved the experience. That said, the repair work was excellent, and Id happily use them again." Read more

"... flawless. The entire time my Jeep was in the shop I received constant communication and updates. I would absolutely recommend Track Side Auto Body ..." Read more

Tim (GMC owner) reviewed 8/13/26

High quality workmanship. Kept me up to date on the progress of repairs. Made the whole process stress free. Excellent to work with.

Anne (Chevrolet owner) reviewed 8/13/26

You guys made the process so easy! Thank you for dealing with the insurance company and sending frequent updates. My car looks like new!

Nicholas (Toyota owner) reviewed 8/13/26

Amazing service, excellent outcome! Best in town! Thank you so much!

Joseph (Ford owner) reviewed 8/13/26

Misty (BMW owner) reviewed 8/12/26

James (Toyota owner) reviewed 8/12/26

Dylan (Ford owner) reviewed 8/10/26

George (Land Rover owner) reviewed 8/10/26

The metal and paint repair meets my expectations, but I am disappointed that electronic damage was done by your technicians. Every time a door is opened on my Land Rover, the PIVI system powers up and draws 10 amps for 10 minutes. This 120-watt load cycle is repeated each time a door is opened the reclosed. When I delivered my SUV, I left instructions to lift the cable from the negative battery terminal to avoid draining the battery and this was noted in the work order. I have been billed for this precautionary step. At some point during the repair or diagnostic process the cable was reconnected, and the battery was drained flat. At this point the non-rechargeable Li-ion battery in the telemetric unit was drained creating an SOS system limited functionality error. Replacement of this battery is an involved and expensive procedure. The TCU unit is located inside the left rear trim panel that requires removal of the rear seat, arm rest, and several interior panels. The Land Rover dealership quoted me $750 to replace the $58 Li-ion battery. I have been charged $894.95 for diagnostics including a whopping $675 for ADAS calibration. The number of hours spent performing this calibration is not listed in the final bill, but I feel it was excessive. Without starting the engine, spending that much time would run the main battery flat. The SOS system limited functionality condition did not exist when I dropped off my vehicle, but when repairs were done and the vehicle delivered, the TCU battery had been destroyed. I am reminded that my instructions were disregarded each time I start the engine and must clear the SOS warning. I expect Track Side to deny of any responsibility to damage done but I may yet be surprised.

Douglas (Ford owner) reviewed 8/6/26

Karen (Ford owner) reviewed 8/6/26

What a beautiful job. I would recommend them to everybody that I know, what a wonderful job they did,.Looks brand spanking new right out of the car dealership.

Robert (Subaru owner) reviewed 8/5/26

Easy to work with, car looks great! You even cleaned the inside!

Candice (Chevrolet owner) reviewed 8/3/26

Fernando (Chevrolet owner) reviewed 7/30/26

Truck looks good as new. Great job Trackside Auto Team!

Ronald D & Valerie (Chevrolet owner) reviewed 7/30/26

David & Gerri Lynn (Toyota owner) reviewed 7/30/26

Cody (Chevrolet owner) reviewed 7/29/26

Very satisfied with your work. Customer service is absolutely outstanding. And that's why you are the only body shop I will use. Thanks again

David & Gerri Lynn (Toyota owner) reviewed 7/29/26

Very professional

Jamie (Dodge owner) reviewed 7/25/26

Jason (Ford owner) reviewed 7/18/26

Vehicle entry code module is loose and not watertight, will be reaching out. All other work is good and paint looks exceptional

Friendly, knowledgeable

Antone (Ford owner) reviewed 7/16/26

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Track Side Auto Body, Inc.

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Track Side Auto Body, Inc.

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,484)

2,099 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 2.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -