Traynor Auto Body

4.9 (1,609reviews)

99%

(203) 254-2106

109 Thorpe St., Fairfield, CT 06824

99%

See Photos

109 Thorpe St.
Fairfield, CT 06824

Get Directions Website Email

About Traynor Auto Body

See Photos

109 Thorpe St.
Fairfield, CT 06824

Get Directions Website Email

In operation 41 years.

Our purpose is to provide a level of professional service based on courtesy, honesty, and quality, along with the latest technology to guarantee customer satisfaction. Our CORE VALUES include respect, honesty, exceptional quality, effective communication, and to exceed our customer expectations.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (1,609)

Sort By:
Newest
Rating

1,567 Customers Rated

5 Stars

89.3% Complete

(1437)
4 Stars

5.4% Complete

(87)
3 Stars

1.2% Complete

(19)
2 Stars

0.6% Complete

(10)
1 Star

0.2% Complete

(3)
< 1 Star

0.7% Complete

(11)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for outstanding customer service, described as friendly, professional, and courteous throughout the entire repair process. Communication stands out as a key strength, with customers appreciating regular updates and being kept informed at every stage. Timeliness is another highlight, as many vehicles were completed ahead of schedule or exactly as promised. Customers also frequently mention the pleasant surprise of receiving their vehicles freshly cleaned inside and out. A few customers noted communication could be more proactive, and isolated quality concerns were raised, though these reflect individual experiences rather than overall patterns.

Select to learn more

Service Quality
Timeliness
Communication

"... this auto body shop! They were incredibly fast, and the quality of their work was outstanding. What I appreciated most was how transparent and ..." Read more

"Five star customer service! I was always kept in the loop and got a call every couple days with updates. Thankful ..." Read more

"... difficult repair and discussed the options. Ultimately, the vehicle looks great and there were no compromises on functionality. Overall, a pleasant experience ..." Read more

"Repair was well done and looks brand new"

"Workmanship was fantastic. One cannot tell that the car has been repaired."

"... compartment between the two front seats --- Thanks You All work sooner than I expected Thank YOU!!!!" Read more

"The car was ready quicker than I expected."

"They called ahead to give me time when the vehicle would be ready and it was"

"... and kept me updated throughout the entire process. The repairs were done quickly, and the quality of work was excellent." Read more

"Courteous and professional service. Car was delivered within the specified time"

"... inconviences the work is beautiful and looks great and new. the communication was beyond exceptional. thank you" Read more

"Guys the trainer do excellent work and, deliver great communication so youre never calling them trying to find out what the status of things are. ..." Read more

"... body shop. The staff was friendly professional, and kept me updated throughout the entire process. The repairs were done quickly, and the quality of ..." Read more

"Great work and communication!!!"

"Communication iffy"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... this auto body shop! They were incredibly fast, and the quality of their work was outstanding. What I appreciated most was how transparent and ..." Read more

"Five star customer service! I was always kept in the loop and got a call every couple days with updates. Thankful ..." Read more

"... difficult repair and discussed the options. Ultimately, the vehicle looks great and there were no compromises on functionality. Overall, a pleasant experience ..." Read more

"Repair was well done and looks brand new"

"Workmanship was fantastic. One cannot tell that the car has been repaired."

"... compartment between the two front seats --- Thanks You All work sooner than I expected Thank YOU!!!!" Read more

"The car was ready quicker than I expected."

"They called ahead to give me time when the vehicle would be ready and it was"

"... and kept me updated throughout the entire process. The repairs were done quickly, and the quality of work was excellent." Read more

"Courteous and professional service. Car was delivered within the specified time"

"... inconviences the work is beautiful and looks great and new. the communication was beyond exceptional. thank you" Read more

"Guys the trainer do excellent work and, deliver great communication so youre never calling them trying to find out what the status of things are. ..." Read more

"... body shop. The staff was friendly professional, and kept me updated throughout the entire process. The repairs were done quickly, and the quality of ..." Read more

"Great work and communication!!!"

"Communication iffy"

Wesley (Honda owner) reviewed 8/3/26

Great job with timely and complete body work repair!

Richard (Jeep owner) reviewed 8/3/26

Great shop with great service.

Russell (Honda owner) reviewed 7/29/26

Glenn (Hyundai owner) reviewed 7/27/26

Great people providing an excellent service

Guys the trainer do excellent work and, deliver great communication so you’re never calling them trying to find out what the status of things are. Only that, but they have a lot of experience dealing with the insurance companies, so they’re a big help and making things go smoothly, and get the job done quickly. Good people.!!!

Great communication, had to check the status of how things were going.

Jean (Jeep owner) reviewed 7/22/26

Charles (Jeep owner) reviewed 7/20/26

They did everything that was asked and made they car drive like new

Repair was well done and looks brand new

Everyone was kind and efficient

Elizabeth (Ford owner) reviewed 7/20/26

Edward (Lexus owner) reviewed 7/17/26

Harvey (Toyota owner) reviewed 7/13/26

I have already spoken highly of your shop to many of my friends.

Jeff O’Hara was professional yet personal. He made me feel comfortable and reassured in a difficult situation for me.

Jeff was my only contact and he kept me informed and assured.

David (Subaru owner) reviewed 7/13/26

Sangeeta (Audi owner) reviewed 7/9/26

Mark (Mazda owner) reviewed 7/9/26

Best Body shop in CT. Friendly Knowledgable staff. Car looks brand new.

Ashley (Chevrolet owner) reviewed 7/3/26

Great service!

Tyler (Toyota owner) reviewed 6/29/26

Mondel (Nissan owner) reviewed 6/29/26

I've already referred friends to Traynors

This is my second time at Traynors and I'm totally satisfied and pleased

Allison (Mercedes-Benz owner) reviewed 6/29/26

Kim (Honda owner) reviewed 6/22/26

Robert (Jeep owner) reviewed 6/15/26

Great work and communication!!!

William (BMW owner) reviewed 6/8/26

Already have recommended them

Great staff makes the process easy and the work and finish is top notch

Charlotte (Subaru owner) reviewed 6/8/26

Defiinetly

Great job!

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Traynor Auto Body

About Traynor Auto Body

Reviews (1,609)

1,567 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?