Traynor Auto Body

4.9 (1,613reviews)

98%

(203) 254-2106

109 Thorpe St., Fairfield, CT 06824

98%

See Photos

109 Thorpe St.
Fairfield, CT 06824

Get Directions Website Email

About Traynor Auto Body

See Photos

109 Thorpe St.
Fairfield, CT 06824

Get Directions Website Email

In operation 41 years.

Our purpose is to provide a level of professional service based on courtesy, honesty, and quality, along with the latest technology to guarantee customer satisfaction. Our CORE VALUES include respect, honesty, exceptional quality, effective communication, and to exceed our customer expectations.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (1,613)

Sort By:
Newest
Rating

1,571 Customers Rated

5 Stars

89.3% Complete

(1440)
4 Stars

5.5% Complete

(88)
3 Stars

1.2% Complete

(19)
2 Stars

0.6% Complete

(10)
1 Star

0.2% Complete

(3)
< 1 Star

0.7% Complete

(11)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional service quality, with repairs frequently described as making vehicles look brand new. The staff is widely recognized for being friendly, professional, and courteous throughout the repair process. Communication stands out as a key strength, with many customers appreciating regular updates and being kept informed at every stage. Timeliness is another highlight, as vehicles were often completed on or ahead of schedule, exceeding customer expectations. Cleanliness of returned vehicles also drew positive surprise from many customers. A few customers noted areas for improvement, including inconsistent communication in some cases and isolated concerns about repair quality, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... this auto body shop! They were incredibly fast, and the quality of their work was outstanding. What I appreciated most was how transparent and ..." Read more

"... entire process. The repairs were done quickly, and the quality of work was excellent." Read more

"Workmanship was fantastic. One cannot tell that the car has been repaired."

"... to me for their excellence. From start to finish their team provided a high level of customer service. My car is like new again!" Read more

"Not satisfied numerous issues with the quality of work"

"... compartment between the two front seats --- Thanks You All work sooner than I expected Thank YOU!!!!" Read more

"The car was ready quicker than I expected."

"... and kept me updated throughout the entire process. The repairs were done quickly, and the quality of work was excellent." Read more

"They called ahead to give me time when the vehicle would be ready and it was"

"With a great deal of effort, the repairs were done on schedule."

"... inconviences the work is beautiful and looks great and new. the communication was beyond exceptional. thank you" Read more

"... customer service! I was always kept in the loop and got a call every couple days with updates. Thankful for good people who are knowledgeable and ..." Read more

"Guys the trainer do excellent work and, deliver great communication so youre never calling them trying to find out what the status of things are. ..." Read more

"Great customer service - I was apprised of the approaches that were being taken to repair the damaged bumper without affecting the ..." Read more

"Communication iffy"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... this auto body shop! They were incredibly fast, and the quality of their work was outstanding. What I appreciated most was how transparent and ..." Read more

"... entire process. The repairs were done quickly, and the quality of work was excellent." Read more

"Workmanship was fantastic. One cannot tell that the car has been repaired."

"... to me for their excellence. From start to finish their team provided a high level of customer service. My car is like new again!" Read more

"Not satisfied numerous issues with the quality of work"

"... compartment between the two front seats --- Thanks You All work sooner than I expected Thank YOU!!!!" Read more

"The car was ready quicker than I expected."

"... and kept me updated throughout the entire process. The repairs were done quickly, and the quality of work was excellent." Read more

"They called ahead to give me time when the vehicle would be ready and it was"

"With a great deal of effort, the repairs were done on schedule."

"... inconviences the work is beautiful and looks great and new. the communication was beyond exceptional. thank you" Read more

"... customer service! I was always kept in the loop and got a call every couple days with updates. Thankful for good people who are knowledgeable and ..." Read more

"Guys the trainer do excellent work and, deliver great communication so youre never calling them trying to find out what the status of things are. ..." Read more

"Great customer service - I was apprised of the approaches that were being taken to repair the damaged bumper without affecting the ..." Read more

"Communication iffy"

Carl (Chevrolet owner) reviewed 9/21/26

Rich took a very stressful time and made it as efficient as possible. He went above and beyond to get my car in and out, safe, and affordably done. I could not say more about their service. As a collision center, I hope to never be back, but if I ever am in need again he is the guy.

Soo (Audi owner) reviewed 9/21/26

Jenny (RAM owner) reviewed 8/13/26

Donna (Volvo owner) reviewed 8/6/26

Everyone was very nice and extremely helpful. It was a pleasure working with Traynor

Wesley (Honda owner) reviewed 8/3/26

Great job with timely and complete body work repair!

Richard (Jeep owner) reviewed 8/3/26

Great shop with great service.

Russell (Honda owner) reviewed 7/29/26

Glenn (Hyundai owner) reviewed 7/27/26

Great people providing an excellent service

Guys the trainer do excellent work and, deliver great communication so you’re never calling them trying to find out what the status of things are. Only that, but they have a lot of experience dealing with the insurance companies, so they’re a big help and making things go smoothly, and get the job done quickly. Good people.!!!

Great communication, had to check the status of how things were going.

Jean (Jeep owner) reviewed 7/22/26

Charles (Jeep owner) reviewed 7/20/26

They did everything that was asked and made they car drive like new

Repair was well done and looks brand new

Everyone was kind and efficient

Elizabeth (Ford owner) reviewed 7/20/26

Edward (Lexus owner) reviewed 7/17/26

Harvey (Toyota owner) reviewed 7/13/26

I have already spoken highly of your shop to many of my friends.

Jeff O’Hara was professional yet personal. He made me feel comfortable and reassured in a difficult situation for me.

Jeff was my only contact and he kept me informed and assured.

David (Subaru owner) reviewed 7/13/26

Sangeeta (Audi owner) reviewed 7/9/26

Mark (Mazda owner) reviewed 7/9/26

Best Body shop in CT. Friendly Knowledgable staff. Car looks brand new.

Ashley (Chevrolet owner) reviewed 7/3/26

Great service!

Tyler (Toyota owner) reviewed 6/29/26

Mondel (Nissan owner) reviewed 6/29/26

I've already referred friends to Traynors

This is my second time at Traynors and I'm totally satisfied and pleased

Allison (Mercedes-Benz owner) reviewed 6/29/26

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Traynor Auto Body

About Traynor Auto Body

Reviews (1,613)

1,571 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?