Fairfield Collision Center
102 Linwood Ave,
Fairfield,
CT
06824
USA
In operation 26 years.
Fairfield Collision Center is owned by the Penske Auto Group which operates dealerships and collision centers world wide. Our staff are trained and certified in repairing a wide range of vehicles including Mercedes-Benz, Audi, Land Rover, Jaguar and Porsche. Our Mission is to provide our clients the best service experience possible while performing high quality repairs.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Acura
Audi
Honda
I-Car
Jaguar
Land Rover
Mercedes-Benz
Customers say
Overall Customer Satisfaction
Customers generally express high satisfaction with the repair shop's service. Many praise the excellent customer service, quality of repairs, and timely updates. The staff is frequently described as helpful, professional, and friendly. Customers appreciate the regular communication through text messages and calls. The quality of work is often described as exceptional, with vehicles returned in pristine condition. Some customers mention that their cars look better than new after repairs. While most experiences are positive, a few customers noted issues with battery problems upon vehicle return and occasional delays in the repair process. Some suggest improving communication about the full repair process upfront to set clear expectations.
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Service Quality
"The service from Fairfield Collision Center was first class. They fixed my cat better than new and texted me ..."
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"Always excellent work and service."
"Perfect service"
"Great work, great customer service"
"Great service and very professional."
Thomas
(Toyota owner)
reviewed 7/10/26
My Experience - 5.0/5.0 -
Car repairs look great. Staff is polite. Good communication about status of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks great. Staff was friendly. Rental car process was seamless.
Customer Service - 5.0/5.0 -
Staff was friendly.
Edward
(Land Rover owner)
reviewed 6/15/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Susan
(Audi owner)
reviewed 5/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Magalie
(Subaru owner)
reviewed 3/23/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Alease
(Land Rover owner)
reviewed 3/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Shir
(Chevrolet owner)
reviewed 2/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love it
Customer Service - 5.0/5.0 -
Great
Shreyas
(Mercedes-Benz owner)
reviewed 2/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent service
William
(Tesla owner)
reviewed 1/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Keith
(Kia owner)
reviewed 12/18/25
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
John
(Audi owner)
reviewed 11/3/25
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Repairs were terrific but it took too long
Customer Service - 4.0/5.0 -
Only issue was how long repairs took
Returned Clean
Mahboob
(Mercedes-Benz owner)
reviewed 10/16/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Henry
(Mercedes-Benz owner)
reviewed 10/13/25
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Vengadesh
(Honda owner)
reviewed 10/6/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Robert
(Mercedes-Benz owner)
reviewed 9/22/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0
Ashok
(BMW owner)
reviewed 9/22/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Constant updates and support was provided in an excellent manner
Elinol
(Honda owner)
reviewed 9/18/25
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ryan
(Volkswagen owner)
reviewed 9/11/25
Likely to Recommend - 5.0/5.0 -
Best service in Fairfield.
Repair Quality - 5.0/5.0 -
Great communication and easy drop off.
Customer Service - 5.0/5.0 -
Great communication via text.
Michael
(Kia owner)
reviewed 9/8/25
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Service and communication were great. The car seemed to be quickly cleaned on the exterior versus the thorough cleaning I've experienced here in the past.
Customer Service - 5.0/5.0
Daniela
(Honda owner)
reviewed 9/4/25