Tri Star Collision Center
WHERE CUSTOMER SERVICE IS NOT JUST A DEPARTMENT IT IS AN ATTITUDE !! Call us today and ask for Ray! WE ARE THE ONLY CERTIFIED FORD OEM ALUMINUM REPAIR FACILITY INDIANA- HOMER CITY- BLAIRSVILLE AREA. OTHER OEM MANUFACTURED CERTIFICATIONS NISSAN-KIA-MERCURY- DODGE-JEEP
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
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- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks amazing, almost brand new again great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vince did a great job. Very thorough.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I think everybody that I came in contact was absolutely very professional and exceptionally nice. I couldn’t of asked for a better bunch of people to help me with my car. And this is not the first time I’ve had my vehicles in to TriStar to have a repair done. I recommend this place to anybody to get a vehicle because everybody is super nice and friendly there from the sales Kia salesman down to the enterprise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was so nice and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Took a long time to get parts. I called them to see if they were ready to start.
My Experience - 0.0/5.0 -
First time I went to pick vehicle up, it looked worse than when I dropped it off. Spoke with a taller gentleman guessing would have been the person in charge, seem to have an attitude like he did not care what I had to say. Luckily there was another person there that had actually worked on the vehicle and explained everything to me. After talking to the second person and going over everything, felt way more comfortable the work would be taken care of this time. Made our way to pick the vehicle up the second time yesterday, after being called all week and getting texts that everything was done. Showed up to notice the outside of the vehicle was a mess. There was white stuff all over the side of the vehicle and after further inspection notice it was on the interior of the BRAND NEW vehicle we had just purchased from your facility. Also there was ruff spots on the bottom, corner, and front gap of the door near front fender. Had what look like white over spray into the bottom of the rear door, plastics on the interior, and white stuff running all over the passenger side rocker panel. Spoke with the gentleman in charge about the issues, the same person I spoke if the first time. He looked over the issues with me, told me he will reschedule to fix the issue. As he walked away I was still asking questions, like should I take the car or leave it there, he tells me to take the vehicle he did not have a spot for it. And at that point he was almost in the building more less ignoring any other issues or questions I may have had. So we took our vehicle as embarrassing as it was with the suv a mess, not happy at all with the work, and still as of today not knowing when it will be fix. Took it to our insurance company to make sure they knew what was going on and they couldn't understand why the work wasn't completed or why we even had our vehicle back home. We are completely unhappy with the communication with the person in charge of that department. Unhappy with the condition the vehicle was given to us in. We understand when painting or anything else things do get dirty or over sprayed, but why not have 2 or 3 people make sure the work is completed perfect and spotless before a customer even looks at their vehicle. This was our first and definitely last visit to your facility for repairs like this on our vehicle. The only reason we brought it to the facility was because we purchased it there. Our other body shop would have had the vehicle spotless inside and out, would have been in showroom condition, and would have never let us take the vehicle in any other condition but perfect. One of the biggest things we do not understand is why the vehicle just did not stay there. We had a rental our insurance company was paying. The vehicle could have got pulled in first thing Monday and we had until the 16th with our rental. Now this is a complete inconvenience to my family to come back down there with the vehicle, get another vehicle and than come back again. I'm a truck driver, I am out of town all week. My wife takes care of our young child, 2 teenage kids, and doesn't have anyone to bring her down at any given moment to fix things. Hope that this response will help better a visit to a future customer.
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied 10
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was made aware of the status of my cars repair by texts. Staff was very helpful and answered my questions. A good experience and the job was done so well- I was very pleased.
Likely to Recommend - 5.0/5.0 -
I always pass along good deals or businesses to my friends!
Repair Quality - 5.0/5.0 -
They kept me aware of status of job
Customer Service - 5.0/5.0 -
I called there several times people were friendly and helpful/ one msn even remembered my name . Very nice snd friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people and great work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
. Car looked amazing. Quality of work is top notch. Definitely use tristar in the future. If thr need arises
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
You guys did a great job and in a short time Thx