Tripps Auto Body

4.9 (1,590reviews)
97%
600 Freeman Lane,  Grass Valley,  CA  95949

In operation 72 years.

Family owned and operated for over 70 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (1,590)

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Repair Quality

Great work. Thank you!

Customer Service

Love to refer you.

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Beautiful work. Excellent office staff.

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Second time customer, repair quality good. Everything else during the repair process was not, unfortunately. Always like supporting local but may look elsewhere for future repairs if needed.

Repair Quality

Overall quality of work looks good, rear door and body lines appear straight, lack of defects and new rim installed.

Customer Service

Staff was professional and nice with me but incredibly rude when deal with my wife. During the initial visit Tripps was unable to see our claim # because it hadn't been assigned yet. I made the proper calls and got the claim # assigned to Tripps but when my wife dropped the vehicle off the woman behind the counter was quick to tell her we had the incorrect claim # and it needed to be fixed. After my wife scrambled to try and reach me for a resolution (that had already been taken care of) the woman behind the counter actually looked and verified that the claim # had been assigned and everything was good. I feel she handled the situation poorly from the beginning and was very unprofessional with my wife.

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Extremely happy

Customer Service

Very quick, efficient and very pleasant all around

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I have lived here all my life and i know Tripps have been around for a very, very long time. I just feel that they have been doing this for a long time, and that they should be more professional when it comes to how long they they should quote some one. If you know it is going to be 10 days. Then say so! I would have been much better knowing that then tell ing me 3 days and finding out its 10.

Repair Quality

I am! however, i had to take it back the following day so they could fix my side light.

Customer Service

If i had know it was going to be 9 days instead of the 3 days they quoted me i would have been more happier.

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Tripp's did exactly what they said they would do, for a cost less than the estimate. Final repair looks great.

Customer Service

Courteous, professional, accurate

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Repair Quality

Absolutely satisfied. This shop does fantastic work and has excellent customer service.

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Returned Clean