Tristate Collision Center of Columbia
In operation 24 years.
Dealership Auto body, Aluminum welding and repair, Mid-Heavy Duty Truck repair, High Roof Transit Van repairs
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks brand new
Customer Service - 5.0/5.0 -
Personnel was very professional and seemed to be knowlegable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely happy to complete this survey. I cannot express how pleased I was with the quality of services provided by this company. They went above and beyond any expectations I have ever had. The level of care, professionalism, and attention to detail was truly outstanding.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
While I am greatly appreciative of the hard-work put in by the Tri-State team... I am quite disappointed in a few issues. Upon recieving my car, there was a 2 inch scratch on the drivers side of the car near the rear-view mirror. Stickers that were in my dash were shoved down into the cup-holders where they are not easily removable. The stereo was turned up to the max volume. And items in my trunk were covered in greasy oily handprints, including but not limited to my girlfriends stuffed animals and my fathers suit.
My Experience - 5.0/5.0 -
The best service ever! Justin was great to work with. Highly recommend you guys.
My Experience - 5.0/5.0 -
I was most impressed with the assistance and support that I received in person and via telephone. Each person that I encountered made me feel that they had my interest at heart and wanted my satisfaction. This staff is an asset to Tri-state 's forward progress now and the future.
Likely to Recommend - 5.0/5.0 -
I have already shared the positives of the shop.
Repair Quality - 5.0/5.0 -
The customer service was impeccable!
Customer Service - 5.0/5.0 -
Excellent! Professional and friendly!
Likely to Recommend - 4.5/5.0 -
Satisfactory process
Repair Quality - 3.5/5.0 -
There is a little paint that puckered. But, overall, I am satisfied with the quality of the work. The repairs looks good overall.
Customer Service - 4.0/5.0 -
I would have liked more updates on the approximate delivery.
Likely to Recommend - 3.5/5.0 -
When I received my vehicle on Friday 8-21-26 the following car problems immediately occur before I drove off the TriState Collision parking lot: 1.) Engine light 2.) Steering Assist is Reduced: Drive With CareWarning 3.) The Temperature Gauge Drops to Cold 4.) Radiator Fans Running at Maximum Speed and Extremely loud 5.) The Air Conditioning is Disables 6.) Hot air coming out Air Conditioning 7.) Smoke coming out hood. 8.) After the car is off Engine fans still running extremely loud 9) Leakage from engine
Repair Quality - 0.5/5.0 -
When I received my vehicle on Friday 8-21-26 the following car problems immediately occur before I drove off the TriState Collision parking lot: 1.) Engine light 2.) Steering Assist is Reduced: Drive With CareWarning 3.) The Temperature Gauge Drops to Cold 4.) Radiator Fans Running at Maximum Speed and Extremely loud 5.) The Air Conditioning is Disables 6.) Hot air coming out Air Conditioning 7.) Smoke coming out hood. 8.) After the car is off Engine fans still running extremely loud 9) Leakage from engine
Customer Service - 0.5/5.0 -
When I received my vehicle on Friday 8-21-26 the following car problems immediately occur before I drove off the TriState Collision parking lot: 1.) Engine light 2.) Steering Assist is Reduced: Drive With CareWarning 3.) The Temperature Gauge Drops to Cold 4.) Radiator Fans Running at Maximum Speed and Extremely loud 5.) The Air Conditioning is Disables 6.) Hot air coming out Air Conditioning 7.) Smoke coming out hood. 8.) After the car is off Engine fans still running extremely loud 9) Leakage from engine
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The color doesn’t match entirely but maybe it’s impossible in a vehicle that is 9 yrs old.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thanks for taking care of my Honda CR-V again...so soon. Your work is outstanding, your customer service likewise. I wish I didn't have to come so soon, but glad you were there for me again. Well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate your professionalism and prompt response to all my questions. I am satisfied with the repair and service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
Office was inconsistent Estitimator was great. My agent did not return phone calls. Lady in front office was wonderful. Man in front office was inconsistent and not very competent. Gave me different figures at different times, told me I had an appointment to drop off car, when we got there had no appointment. one time I stopped to check on my car, he looked at computer and said my car was not there. Lady in office came to window, listened to me, made a couple of taps on computer and found my car. no one contacted me when car was ready. I called several times. I have used your service several times and now not so sure.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was friendly and the work was flawless. I really appreciated how clean that had it when I picked up, even the inside
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I liked the weekly AI updates. Unfortunately my trucks damage would take a lot to fix because of the extensive damage. I think with a project that takes that long some human contact would be good for public relations.
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Not able to tell if the bumper sensors were affected by the repair
Customer Service - 4.5/5.0 -
The bumper repair looks good. And they cleaned my car inside and out! As I drove my car away from the shop, my wheels were making a rhythmic noise. Wasn’t sure it was related to the work though.