Turk's Collision Center, Inc.

4.9 (746reviews)
98%
3200 N Main St,  East Peoria,  IL  61611

In operation 30 years, 22 years at this location.

Turk’s Collision Center is a state-of-the-art automotive body repair shop that specializes in collision repair. We strive to be the leading automotive body repair shop in Illinois with excellent workmanship, advanced training, and superb communication with the customer. Services that we provide are: Quick turnaround / cycle time Lifetime warranty Pick-up and delivery of vehicle Shuttle service Paintless dent repair (PDR) (on site) Professional detail with a 27 point checklist following every repair Direct billing with all insurance companies

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (746)

Likely to Recommend

Repair Quality

Turks did an amazing job on my Grand Cherokee! The repair was perfect, it was clean inside and out, and smelled wonderful! If I could give them more than a 10 I would. Your work force should be commended! Thank you Turks!! Lisa

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Very professional from start to finish!

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100% absolutely 👍

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Turks is the only place I’ll take my vehicles. They are and have been excellent for years and years.

Customer Service

Their staff is courteous and knowledgeable. Their wait room is comfortable and stocked with water and coffee.

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Im already telling everyone to go to Turks

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Everything went smooth and painless. Gave me options to do stuff that I wanted done. Explain everything that I to get done.

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Great people to work with

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Awesome service and communication. Fantastic end result.

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Awesome service and communication. Fantastic end result.

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Awesome service and communication. Fantastic end result.

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Always great service and positive attitudes. Very responsive. The quality of work is excellent.

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All repairs appear to be complete and satisfactory, thank you.

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Service was good, calls and call backs were satisfactory.

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Repair Quality

Overall the work was good. However, I was surprised (and perhaps I misunderstood) by the repair to the front bumper. The front bumper consists of 3 sections. Damage was on the center section & passenger side. This damage was repaired and these sections were repainted. What surprised me is that the drivers side of the bumper was not painted. The end result is a front bumper where 2/3 of it looks new, and 1/3 of it looks old… i.e. the paint color no longer matches the repaired section and 12 years/185K miles have left multiple chips etc. A minor detail perhaps, but from a cosmetic standpoint it seems like a no brainer to refinish the entire front bumper in the estimate. The end cost v. the estimate was also surprising. Estimate was $6450.12. End cost was $8044.59. I understand that an estimate is just that… an estimate. I would fully expect several hundred dollars in allowance, but nearly $1600 or almost 25% is a big miss. You must have very forgiving insurance adjuster! Overall I’m pleased with the work… it’s just the front bumper that doesn’t sit too well with me. Your communication has been very good (i.e. calling me about the PRO4X decal change) At the end of the day it’s a 12 (now 13?) year old truck with 185K miles so maybe I’m being a little too critical? But, thank you for asking for my feedback

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Good follow up & easy to deal with

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Parts not available . Additional rental time required.

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Resolved loose electric cable disconnect

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Shop communicated delay in the repair, but on day of pick up I didn't hear until very late in the afternoon that it was ready resulting in rushing to pick up before they closed for the weekend

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