Gerber Collision & Glass - East Peoria
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - East Peoria offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The staff was very friendly and professional, I will trust them if I ever am unfortunate enough to need their services again. The only reason I used the word unfortunate is because that means I would have been involved in another accident. A++ I will recommend to all my friends and family
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was exceptional and a delight to work with.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me informed along the way and delivered earlier than the commitment date.
Customer Service - 5.0/5.0 -
Explained everything answered all my questions, sddressed all concerns
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff here were so kind and helpful through my entire process. I appreciated the work done on my car it made it look brand new after my accident.
Customer Service - 5.0/5.0 -
Since I live so far away the staff were so kind with giving me updates as well as when I got there.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly and great communication on status of car. Very pleased with the service I received.
My Experience - 5.0/5.0 -
Everything was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am satisfied with my repairs
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Garber & Pekin Insurance worked well together. Work was done in under a week. Gerber was accurate in their time estimate also.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome staff and high quality work. Thanks for doing a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service and quality work. Staff was very friendly and helpful. Thanks!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
East Peoria Gerber staff were friendly and helpful and kept in frequent contact about our vehicle repairs. We're happy with the experience we had and the vehicle repairs were completed perfectly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
I brought my vehicle to Gerber Collision for repairs, and while the repair itself was completed, I was disappointed with the condition my car was returned in. The inside roof/headliner was left very dirty with noticeable marks and fingerprints. It was clear that proper care, such as wearing gloves or protecting the interior, was not taken during the process. I understand that repairs can be a messy job, but customers expect their vehicles to be handled with care and returned in clean condition. I hope Gerber improves their attention to detail and takes better care of customers’ vehicles moving forward.
Customer Service - 3.0/5.0 -
I brought my vehicle to Gerber Collision for repairs, and while the repair itself was completed, I was disappointed with the condition my car was returned in. The inside roof/headliner was left very dirty with noticeable marks and fingerprints. It was clear that proper care, such as wearing gloves or protecting the interior, was not taken during the process. I understand that repairs can be a messy job, but customers expect their vehicles to be handled with care and returned in clean condition. I hope Gerber improves their attention to detail and takes better care of customers’ vehicles moving forward.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All around excellent job!