Gerber Collision & Glass - Peoria (Il)

My Experience - 5.0/5.0 -

This company always does fantastic work on my vehicle. The staff is wonderful and I will always recommend this company and location to anyone who needs repairs done to their vehicle. Gerber Glass and Collision at the Peoria location is the only company I trust to do all my vehicle repairs, because when the job is done the vehicle looks brand new. I am always very pleased and thankful for all the good work . The staff deserves an award or raise for keeping up the good work and making this company shine.

Likely to Recommend - 5.0/5.0 -

The Peoria Gerber store is outstanding.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Ther service I received was outstanding. The parts were at the shop, the technician assembled them promptly and I had my car on the same day.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

All expectations were met and the project completed ahead of schedule.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very efficient, courteous, didn’t pull any punches

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very thorough, professional

Customer Service - 5.0/5.0 -

Professional

Returned Clean

My Experience - 5.0/5.0 -

Gerber does quality work, in a timely manner & fair price. I’m very satisfied.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quality work, done timely & pleasant people to deal with. Good experience!

Customer Service - 5.0/5.0 -

Very good people to deal with.

Returned Clean

My Experience - 5.0/5.0 -

My car looks great. I can't tell that it's undergone a major repair by looking at it.

Likely to Recommend - 5.0/5.0 -

If I ever have a future incident with my vehicle, it's highly likely I'll either use a Nissan dealership or Gerber Collision. I used Gerber Collision rather than the dealership for this incident because my insurance company suggested them. I wanted to streamline the repair process, so I gave them a chance. I have no regrets.

Repair Quality - 5.0/5.0 -

My vehicle looks amazing. It looks and feels like a brand-new vehicle. A person who looks at my vehicle wouldn't be able to tell that it's undergone a major repair (quarter panel replacement).

Customer Service - 5.0/5.0 -

I received constant updates and explanations when additional repair time was needed, which allowed me to keep my workplace (in case of future time off) and Enterprise Rental car (in case of additional rental car dates) apprised of the situation. The customer service/communication was great.

Returned Clean

My Experience - 5.0/5.0 -

Work was completed 5 days ahead of estimated time! Very pleased. Thanks

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

SUV looks new again!

Customer Service - 5.0/5.0 -

All staff were extremely knowledgeable and accommodating!

Returned Clean

Likely to Recommend - 5.0/5.0 -

Job well done

Repair Quality - 5.0/5.0 -

Job well done, thank you 😊

Customer Service - 5.0/5.0 -

All went well

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I have recommended them to others. You get a great value for your dollars. They really care about you and your vehicle and do their best to help you.

Repair Quality - 5.0/5.0 -

You guys are the best period.You're excellent at everything. You answer all my questions with out hesitation. And did a fantastic job on my car. l highly recommend your service to anyone who asks for your help.

Customer Service - 5.0/5.0 -

You are quick to offer help even with the insurance company that's involved with the vehicle. Friendly and courteous service with a smile and handshake 🤝.

Returned Clean

My Experience - 4.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Looks great & even detailed the inside of my car for me! Love it!

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very helpful with scheduling and coordinating a rental car.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you Gerber team for your help to ensure repairs were done timely & detailed to ensure my car got all the repairs it needed!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0