Tuttle-Click Collision Center
In operation 55 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job by George Guzman and his staff. Professional, responsive, efficient. It was a pleasure to work with George.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
At this moment yes, will see in a year from now.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Once again, I would rate as a zero or negative number not one. At this point, I would not recommend that anybody I know it is insured by AAA would I recommend the Shop. At this point I also just would not recommend the shop based on the way. I’ve been treated this last time. If you’re AAA member you will get assigned to a IE AAA specialist estimator within inside the collision center, which means she handled all the AAA claims steal any commission or further commission from other estimators that have worked hard to build up reputation so other people would be recommended to him. She is so overworked and overburden that she can’t even handle the claim she has and steals a commission, but make somebody else do the work and she just inputs the work that they do. Like I said, their internal organization is absolutely disastrous. Estimators stealing estimator’s commissions, being dishonest amongst themselves and with the client because one person doesn’t know what the other person is doing. You may contact me for further Information.
Repair Quality - 0.5/5.0 -
Absolutely not. Once I picked up my vehicle, my vehicle was not operating to the standards of when my car was brought in. There is engine problems, alignment problems, suspension problems, tire issues, and slipping of possibly the transmission engine is not functioning correctly and he hesitates and jerks when you accelerate the car. Once again, you may contact me personally there’s not enough space in this comment box to
Customer Service - 0.5/5.0 -
Absolutely a nightmare! Dishonest and internally corrupt. I’ve been lied to since day one, made several trips up to the collision center to discuss my dissatisfaction, point out the lies, dishonest, but most of all being told what estimator I had to deal with! You build a rapport with an estimator who you would do business with in the future and refer people that you know to obtain his services. But when there’s an internal issue of giving all one insurance companies claims to one estimator, then you are stealing commissions from that estimator on current and future business. there is so much more to add to this comment box so feel free to contact me, but like I said, I’ve been lied to. I’ve been manipulated. Ben pushed aside to other estimators. I’ve had to make trips to talk to the manager and then when I pick up my vehicle, it is not serviced correctly.
Likely to Recommend - 2.5/5.0 -
It was okay
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
It took longer than anticipated and the cost for the door repair also went up
Likely to Recommend - 2.0/5.0 -
I previously had a Nissan Leaf repaired at this facility and I had to argue with them to replace the hatch struts because the hatch would no longer remain open after a rear-end collision. This experience combined with the poor communication in this recent repair makes me reluctant to refer this business to friends or family.
Repair Quality - 5.0/5.0 -
It's hard to provide a good answer since most of the repairs are hidden. But ,at least initially, everything seems to be in order.
Customer Service - 3.0/5.0 -
We were never informed that the repairs might take more than a month to complete. Instead, the times kept creeping forward and typically we only learned of this when we called as opposed to the service rep informing us. This was frustrating because of several travel plans we had.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have confidence in their quality work
Repair Quality - 5.0/5.0 -
Good quality!
Customer Service - 5.0/5.0 -
Good service and smooth process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were nice and explained everything they were going. They also got it done at the time they said. Sam was exceptionally helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Very good work performed. Required follow-up/actions. Completion met final deliery. I was pleased outcome.