Tuttle-Click Collision Center

4.4 (904reviews)
85%
800 W Auto Mall Dr,  Tucson,  AZ  85705

In operation 55 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Jeep
Kia
Nissan
Ram

Reviews (904)

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Excellent. This was in the middle of the UAW strike so some parts were hard to get, but not their fault.

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Paint job excellent!!

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Would have liked some updates on the timing

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I have had multiple experiences that took longer than expected with little communication on their end. I do realize they have a very high volume of repairs and things, but it was slightly excessive

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I understand that after an accident some things cannot be restored to perfect condition, but I just feel like “that’ll do” was the motto while repairing the car.

Customer Service

Waited 8 weeks and original quote was 28 days. After further inspection, the exterior driver door handle assembly is wonky, the driver side tail lamp is loose, there are scuff marks all over the vehicle and there is a windy noise when driving that comes from the front of the drivers door area by the A pillar. Interior was cleaned nicely, though.

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I already have.

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Sam and crew not only repaired damage to my 2020 Ford Edge they were also able to diagnose an electrical problem. They even went above and beyond and rubbed out some scratches in other areas. Well Done!

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Nope!

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Some of the repairs were done correctly. The molding on the driver's door was falling off when I got home and I had to return to fix it. The mirror had over spray on it and I had to return again. The windshield washer bottle was crushed and wasn't replaced. They replaced the pump on it and called it good. Etc...

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I had to wait 2 months to get an appointment and then over 2 weeks for the repairs. Then I had to return to the shop for repairs on the repairs.

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They took twice as long as they said. I don’t think I would use them again.

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Missed a little but kept car and finished

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The worst experience I've ever had at an auto body shop.

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Poor communication. also, the very first day that we dropped off the car at the gate dissociate told us that everywhere else it takes 4 to 5 months to get fixed so we should be lucky if we get it within a month.

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The left tail lights paint is scratched

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Drop the ball from the very beginning they didn’t submit the estimate to AAA until 10 days after we dropped it off took too long to order the parts drag their feet never called us back. We always had to follow up with them. It was horrible. I will never take my car there again, unless I absolutely have to.

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ALIGNEMENT LOOKS LIKE SOMETHING WRONG WE HAVE APPINMENT WITH MB DEALER TALK TO TURTLE CLICK THEY WILL WORK WITH IT

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WAITING FOR ALIGNEMENT

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I've told many people about this place. Sam and his team are the only body shop u know that is certified to do aluminum body work.

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Returned Clean

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