Tuttle-Click Collision Center

4.4 (904reviews)
85%
800 W Auto Mall Dr,  Tucson,  AZ  85705

In operation 55 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Jeep
Kia
Nissan
Ram

Reviews (904)

Likely to Recommend

Very likely, no question about it!

Repair Quality

Very

Customer Service

Everybody was so wonderful and my car! So nice without the smash in door and they even thought to put a new pinstripe on the bashed in door and wash the car. You cannot go wrong with Click/Tuttle for body work repairs!

Likely to Recommend

Repair Quality

Customer Service

3 weeks over original time given of repair completion date. I made several calls within the last 2 weeks, less than 1/4 did I receive a call back.

Likely to Recommend

Repair Quality

Customer Service

They did beautiful work. Got it done in a timely manner. Given how busy they are. Coordinated directly with insurance. No headache for me.

Likely to Recommend

Repair Quality

Customer Service

There was a slight delay picking up the car but everything was fine.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Some of the most incredible people I have met. They know what they are doing over there !! Sam, my adjuster, was just excellent at Jim Click Nissan Collision Center.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would tell them they do good work but lousy communication skills.

Repair Quality

Yes. They did a great job with the repairs

Customer Service

The work was great but the communication was not that good. They told me my car would take 3 days approx unless they found other things and then I had to call them after not hearing form them in 3 days and they said they contacted you guys for authorization but no one ever told me. Also many of the "other things" were from hitting a curb in 2017 when I first got the car and not from the very low impact fender bender. I had to call every few days to check in and see what was happening with my car and then the last day that I called they said "oh it will be ready tomorrow". If they had called at the last minute I would have been at work.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

After almost a month they got the job done The second time I am satisfied but the client -collision communication very poor

Customer Service

The initial repair was not satisfactory. The job was delivered with defects that I noticed after a day of the vehicle reception. Poor communication with client. I had to chase the individual to seek info about the process and a few times was told the vehicle would be completed on specific days. No calls or any means of communication with the client was done to inform me about the delays or challenges about the job. I had to call corporate to have someone call me and finally get information about the repair of my vehicle . On the second round they did a better job of matching the color of the bumper with the car . I would not have recommend this location .

Likely to Recommend

Definitely!! This is my first time doing business with Tuttle, and I am very pleased. I will recommend Tuttle Collision to others.

Repair Quality

good work

Customer Service

I got the work done on my car at Tucson, AZ., and the work came out great. Thanks to Sam and his team.

Likely to Recommend

Repair Quality

Customer Service

Satisfied with the work but took 4 weeks due to supply issues. Need to keep customer informed better instead of customer having to call.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Very great work! Car looks beautiful.