Tuttle-Click Collision Center
In operation 55 years.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Just need to be more proactive with communication if the original commitment is not met.
Repair Quality - 4.5/5.0 -
Repair work appears to be completed very well
Customer Service - 4.0/5.0 -
Work done was completed to our satisfaction. Communication of status not so good. Car was kept 8 days beyond promise date due to finding other damage. No proactive communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
My car was rear-ended and the impact broke the rear window glass, and smashed in the back end of the vehicle (and pushed us into the vehicle in front of us), the majority of the damage was to the rear of the vehicle. Knowing they would need access to the interior, I removed all personal items from the vehicle. The only reason the score is not a ten is for two reasons. 1) I would have expected that the shop would have cleaned out/vacuumed all the broken glass from inside the vehicle, that did not happen and the first thing I did after getting the car back was spend quite a while vacuuming the broken glass. The other issue was that once parts were ordered and received, I was given a date that they thought the vehicle’s repairs would be complete. As they were reassembling the vehicle and two different times they realized that there were parts they needed that they hadn’t ordered, the vehicle was returned two weeks later than originally quoted. The great news is that the painting and color matching and assembly alignment are all excellent, I am VERY happy with the quality of work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
Delayed services. No proactive communications. I had to follow up. There is an open email/voicemail… no one reached out yet.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
They look to be good. Time will tell if there is a problem.
Customer Service - 2.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sam was excellent to work with. I will. Recommend him to friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
As far as I can tell they did a good job - although there's one little piece of bumper that's rough and kind of sticking out. Looks like it might be excess from the mould
Customer Service - 3.5/5.0 -
In terms of the repairs, they appeared to do a good job. My issue is related to a lack of communication, providing incorrect information, and general customer service.
Likely to Recommend - 4.0/5.0 -
With my story also
Repair Quality - 5.0/5.0 -
So far
Customer Service - 3.5/5.0 -
This took a very long time. There was a parts delay. But after that the first time for job completion I got was the end of the first week of Dec 2022. I was given weekly promises but eventually got it the end of the first week of feb 2023. Sam, my contact was great, and he was obviously frustrated also. All the employees I could contact were excellent. Sam did get me a hire car for mid Jan till I got the car. That was excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great job
Customer Service - 4.5/5.0 -
They did good work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The only glitch is that the Auto-notifiations I received were inaccurate. The first one mobililized me in error to come down to pick up car 3 days before job was actually completed. This needs to be corrected.
Likely to Recommend - 2.5/5.0 -
I don’t know awaiting to hear results from new shop. Car is dead
Repair Quality - 2.5/5.0 -
Not sure and car returned with low batteries
Customer Service - 2.5/5.0 -
The car stopped working and was towed to phoenix to find out why it failed now. Thanks