Ultimate Paint Shop II

4.9 (1,256reviews)
98%
2050 First Street,  Highland Park,  IL  60035

In operation 42 years, 14 years at this location.

At Ultimate Paint Shop II, we understand that the last thing you want to worry about after investing in a luxury vehicle is an accident. That's where our skilled team comes in, offering stress-free and safe solutions to get your car back to its original or better condition. With over 40 years of automotive experience, we are proud to be the first Audi authorized collision and repair facility in the Mid-West. Our services range from repairs and restoration to paint and bodywork, specializing in luxury vehicles like Audi, Mercedes-Benz, Porsche, Rivian, and Tesla. By the end of the process, we hope to have made a friend out of you, not just a customer.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Mercedes-Benz Elite
Rivian Passenger – R1T/R1S
Tesla

Reviews (1,256)

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See my prior comments - it should be pretty obvious why I scored this category as I did.

Repair Quality

Ultimate Paint Shop II returned my 11-year old car to me looking like it just came off of the showroom floor. It looks TERRIFIC and I feel great looking at it and driving it.

Customer Service

JR, the general manager, has superior customer service. He is incredibly polite and responsive. JR does a wonderful job explaining what needs to be done (and, after-the-fact, what was done) in detailed, but easy-to-understand terms. On top of all of that, JR is just a great guy. (Of course, being a great guy doesn't fix your car. But see my prior response about the quality of work - they do terrific work!)

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My Experience

Everyone very helpful, especially JR.

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Very precise

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Very friendly

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Have needed to use UPSII twice since moving here 1 year ago (hit in front end by someone on each car!). They do GREAT work and are super nice/professional to deal with!

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Always great

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For paint on the hood, yes. For PPF / prep, probably not

Repair Quality

First things first, the hood paint job and Xpel looks great, it is exactly what I wanted. However, when looking at the overall car, it looks like there are a TON of scratches, swirl marks that were added when it was at the shop. I don’t know how it was washed / prepped, but it does not look like it was done properly. Take a look at the attached pictures for examples of what I’m talking about, there is even some ghosted marks that look like they are from an orbital sander?? I’m going to wash it today/tomorrow to see if some of these aren’t really scratches. I also have bought a TORQ orbital sander for my previous car that I will likely try on these to see if they go away. I’m disappointed that I seem to have taken a bit of a step backwards in terms of the paint when I really thought I was moving in the right direction. I’m not asking for anything at this point, but wanted to document it for you as I’m sure you have other cars getting PPF.

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Yes. I definitely recommend this ultimate paint shop

Repair Quality

I am very happy for the work that JR and his team did. the bumper of my car was like 100% new. Thank you JR, you have very good customer service. I like the way you treated me I really recommend you guys thank you again.

Customer Service

Very good. Jr is a excelente man.

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My Experience

Fantastic job. Car looks like brand new. JR and his team are an absolute pleasure to work with--they clearly care about the customers' happiness as well as quality work.

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JR was wonderful to work with.

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Perfect job

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Car looks great. Very reasonable value for the quality work performed. Ultimate Paint Shop certainly takes pride in their work. Thank you. Scott Helton

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Thank you for the great job on our Mercedes SUV. Ultimate Paint Shop takes pride in their work and it is appreciated. Also, very good value.

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