Unique Custom Collision Center LLC

4.7 (541reviews)

95%

(225) 400-9846

16530 Old Hammond Hwy., Baton Rouge, LA 70816

95%

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16530 Old Hammond Hwy.
Baton Rouge, LA 70816

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About Unique Custom Collision Center LLC

See Photos

16530 Old Hammond Hwy.
Baton Rouge, LA 70816

Get Directions Email

Unique Custom Collision Center, LLC is a one stop auto repair business that has been serving the community since 2010. Our staff works together as team. We welcome our customer with a friendly smile and tried to make their process as simple as possible. We except all Insurance claims . Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (541)

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Newest
Rating

435 Customers Rated

5 Stars

63.8% Complete

(345)
4 Stars

9.2% Complete

(50)
3 Stars

1.8% Complete

(10)
2 Stars

1.5% Complete

(8)
1 Star

0.4% Complete

(2)
< 1 Star

3.7% Complete

(20)

Customers say

Overall Customer Satisfaction

Customers generally appreciate the excellent communication, quality repairs, and timely service provided by the repair shop. Many highlight the regular updates they received throughout the repair process. The staff, particularly Timothy, is often praised for being friendly, professional, and helpful. Several customers mention the repairs were completed faster than expected and to a high standard. However, some areas for improvement include consistency in customer service, attention to detail in cleaning vehicles after repairs, and ensuring all repair work is completed satisfactorily before returning vehicles to customers.

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Service Quality
Timeliness
Communication

"Rapid assessment of damage within hours, acquired parts within days, and my car was ready within a ..." Read more

"Excellent, efficient, and timely service provided."

"Good repair work, reasonable price, good communication, smooth process with State Farm."

"Needs major improvement. Great customers and act like you are happy to receive their business. Also, ..." Read more

"They called several times about the status of my vehicle, but never communicated what further repairs ..." Read more

"... apprised of what going on every step of the way. My vehicle was finished quicker than I expected. I was happy then and I am happy now. Thanks and I ..." Read more

"Rapid assessment of damage within hours, acquired parts within days, and my car was ready within a ..." Read more

"They did great work and fast for the amount of damage my car had"

"Repairs were done in an acceptable time and very well. I had s flat tire and had a temporary tire ..." Read more

"Its were a great job work . Quick and very professional . Im very recommend them ."

"They kept me apprised of what going on every step of the way. My vehicle was finished quicker than ..." Read more

"Updates two days a week was so nice to have instead of wondering. Ive never had a shop do that. Also ..." Read more

"I understand stand delays but to go from weekly updates twice to not receiving up dates is unacceptable. ..." Read more

"Timely communication and completion of repair."

"Thank you for the constant communication and excitement service."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication