Unique Custom Collision Center LLC

4.7 (544reviews)
95%
16530 Old Hammond Hwy.,  Baton Rouge,  LA  70816

Unique Custom Collision Center, LLC is a one stop auto repair business that has been serving the community since 2010. Our staff works together as team. We welcome our customer with a friendly smile and tried to make their process as simple as possible. We except all Insurance claims . Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (544)

My Experience

I was completely satisfied with everything from the customer service , to all the repairs and updates. I would recommend you to anyone

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would only recommend if they are the only shop available.

Repair Quality

Customer Service

Not very efficient and attentive

Likely to Recommend

As mentioned, there are still things that needs to be addressed.

Repair Quality

Back passenger door on vehicle is still not closing correctly, wheel and steering wheel alignment are off, and backlight for the MPH on Speedometer is dimmed after the repair.

Customer Service

Customer service has been good for the most part.

Returned Clean

Likely to Recommend

I have and will continue to recommend this shop to my friends and family members.

Repair Quality

Unique Custom Collision is my go to place when an accident occurs with my vehicle.The team there always get my vehicle right and back to me as soon as they can . They are nice people they show good customer service.They will you go above to ensure the customer is satisfied.

Customer Service

Great Customer service.

Returned Clean

My Experience

Awesome job & experience

Likely to Recommend

Repair Quality

Love working with unique!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Super nice and welcoming and took care of me right away.

Returned Clean

My Experience

I am completely satisfied with the paint job and the excellent work done to the dented fender the car looks brand new . Also thank you to the awesome office staff for the updates and addressing concerns timely and professionally. This place is great ⭐️⭐️⭐️⭐️⭐️

My Experience

I'm very pleased with the repairs completed on my vehicle! I was even more pleased with the quick turnaround!

Likely to Recommend

Repair Quality

Still waiting to hear about getting the front of my car fixed. My car spinned around which caused a scrape in the front. They didn’t know that but they didn’t ask me to come in to review details of the car before they started the process which I didn’t like

Customer Service

I do not have any complaints because I was given a warranty on n my repair. I have been driving my car since the day it was picked up and all seems well. Just did not enjoy the time I had to wait to get my car back. They kept pushing the date back but it was due to order troubles. Communication is great and the are very responsive. Enjoyed the emails to keep me up to date on everything. Very organized

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Repair Quality

Customer Service

Unique was very nice and professional. My car was completed on schedule. Great shop 10/10

My Experience

Good job..!!

Likely to Recommend

Repair Quality

Customer Service

Very good job, make on my car 🚗

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Customer service was great. The work done looks very professional. This was the third time we have used your services. I would recommend You to anyone. Thank You JESUS loves You😊✝️

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Cosmetic damage is repaired but the wheel alignment is off

My Experience

Great service

Likely to Recommend

Repairs appear to be taken care of, even though vehicle had to be brought back for repair.

Repair Quality

Same as other comment

Customer Service

Had to bring vehicle back for repair that I pointed out when vehicle was first dropped off. Minor but irritating