Unique Custom Collision Center LLC

4.7 (543reviews)
95%
16530 Old Hammond Hwy.,  Baton Rouge,  LA  70816

Unique Custom Collision Center, LLC is a one stop auto repair business that has been serving the community since 2010. Our staff works together as team. We welcome our customer with a friendly smile and tried to make their process as simple as possible. We except all Insurance claims . Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (543)

Likely to Recommend

Repair Quality

Very kind and helpful in updates of my car in the process

Customer Service

The were helpful in understanding what was happening with my car

Returned Clean

My Experience

This is the 3rd time that I've brought my vehicle to Unique Custom Collision. The turnaround has been quick, the staff (particularly Timothy) is very friendly, professional and helpful.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Lack car details and the car was dirty and grease in many places outside and inside Also they were suppose to follow up with front bumper not fitting correctly and they told me that they will check with insurance and never heard back from anyone.

Customer Service

Never followed about with the insurance and never told me what the insurance said

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Updates two days a week was so nice to have instead of wondering. I’ve never had a shop do that. Also staff is so respectful. Keep up the great work!

My Experience

Meeting this family was my pleasure as they made me feel welcome from the moment I walked into the business. Tim kept me in rhe loop as the work progressed along. In a short 2 weeks my vehicle was repaired and ready to pick up. I was greeted once again with smiles. We went over the repairs together, and away I went. Very pleased with the work they did on my vehicle. I would recommend this to a friend and be a customer myself. Thanks Unique Custom collision repair. May you be blessed.

Likely to Recommend

Repair Quality

When I was rearended, I didn't know who to turn to for repairs. But Unique Customs was highly recommended and very near to my home. I was greeted well and offered something to drink before we got started and I thought that was a nice gesture. Tim looked at my vehicle and we discussed a schedule that worked for both of us. Had it there in 4 days and they began to work on my 224 Hyundai Palisade that day. It was in the repair shop for 2 weeks, but parts held them up at least 3 days. So no fault of theirs. They kept me updated with an email first, then a follow up phone call every 2-3 days until it was completed. I am very impressed with their communication, work ethics, and the skills to deliver my my vehicle and present it like a brand new car. I give Tim and his crew a 10 of 10 score. Not 1 unpleasant moment went by. I would recommend Unique Customs shop to anyone that needs body repair and paint and that loves a great experience. Thanks Guys!! You knocked it out of the park.

Customer Service

Returned Clean

My Experience

It was an excellent experience Excellent service Thanks Again πŸ™

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Repair Quality

Customer Service

Returned Clean

My Experience

We were pleased with the level of communication as well as the quality and speed of repairs.

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Repair Quality

Customer Service

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Customer Service

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Repair Quality

Was very informative and did great work πŸ˜πŸ‘

Customer Service

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Repair Quality

Customer Service

Timely communication and completion of repair.

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

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Repair Quality

Customer Service

Returned Clean

My Experience

Staff was very helpful and was very thorough in explaining the process. The job performed on my vehicle was done perfectly. This is my second time to use this vendor, and they did not disappoint.

Likely to Recommend

Repair Quality

Customer Service

Excellent, efficient, and timely service provided.

Likely to Recommend

Repair Quality

I was more than satisfied, I was overly surprised at the quality of their service. Totally astonished.

Customer Service

The customer service was overabundantly excellent and exceeding all expectations due to the personal care and commitment to keeping me updated about the process. Timothy is excellent, clearly well trained.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience