Unique Custom Collision Center LLC

4.7 (544reviews)
95%
16530 Old Hammond Hwy.,  Baton Rouge,  LA  70816

Unique Custom Collision Center, LLC is a one stop auto repair business that has been serving the community since 2010. Our staff works together as team. We welcome our customer with a friendly smile and tried to make their process as simple as possible. We except all Insurance claims . Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (544)

My Experience

Thank you for the constant communication and excitement service.

Likely to Recommend

Repair Quality

Customer Service

It’s were a great job work . Quick and very professional . I’m very recommend them .

My Experience

Exillent

Likely to Recommend

Repair Quality

I am very satisfied !!!

Customer Service

Very nice man!

Returned Clean

Likely to Recommend

Not recommending this place

Repair Quality

Customer Service

The woman at the front desk is extremely rude and unprofessional!!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Prior warning of what was needed and not covered was a bare minimal expectation. Over and above would have been to simply replace a $20 wiper blade.

Repair Quality

They called several times about the status of my vehicle, but never communicated what further repairs were needed. They returned my vehicle to me with unfinished work that I had to discover myself and didn’t do it because they said the insurance wouldn’t cover it.

Customer Service

The morning I picked up my vehicle the back windshield had dew on it and I turned the wipers only to discover there was no blade. I brought this to the attention of 2 employees and their only response was the insurance didn’t cover a wiper blade so that didn’t fix it.

Returned Clean

My Experience

Great job on work and paint.

Likely to Recommend

I wish I would have used the dealer for the repairs.

Repair Quality

Repairs not complete, damaged interior and would not fix. Cheap replacement parts used that did not meet original parts. Leaving with more issues than before my wreck.

Customer Service

Kept me updated biweekly on repair. After repair the customer service was not good. Didn’t fix the issues still remaining and was not willing to help make repairs complete.

Returned Clean

My Experience

IThere were problems 1. Bumper not tight That was fixed, then a 2. Headlight System error when the bumper was checked. Then 3. New bumper was scratched Now at 4:15 pm, 2hrs 15 min after being informed vehicle was ready, I left the vehicle for corrective action and June will call me. I am not a happy customer. Nadine Mann

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Perfect

Likely to Recommend

Repair Quality

Very good

Customer Service

Nice

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Excellent service and excellent workmanship. I was very pleased with all of the friendly staff.

Customer Service

Returned Clean

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Repair Quality

They did a terrific job on both of my cars!

Customer Service

Returned Clean

My Experience

Thank You Guys So Much!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Very good!!

Likely to Recommend

Repair Quality

Very good!!

Customer Service

Returned Clean