United Collision

4.8 (462reviews)
97%
15-05 River Rd,  Fair Lawn,  NJ  07410

United Collision is a family owned auto repair business that has been serving the community since 1948. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are a Liberty Mutual total care facility and work with all other insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Check
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (462)

Likely to Recommend

Repair Quality

Customer Service

Great work and friendly staff.

My Experience

They did a nice job - honest and fair.

My Experience

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Repair Quality

Customer Service

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Repair Quality

el quedo muy bien y estuvo a tiempo

Customer Service

el carro estuvo antes de tiempo y quedo perfecto

Likely to Recommend

Repair Quality

Customer Service

My Experience

Hat tip to Jorge, Sam and crew; satisfied across the board during the course of getting the repair done (and notified my carrier of same). Happy Thanksgiving.

Likely to Recommend

Sam and Jorge are the face of the company, and I would trust them to treat anybody I care about with the same courtesy and honesty with which they treated me.

Repair Quality

Customer Service

Very courteous, kept me informed

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The guys at the shop are great. Service was excellent and the job was complete in 3 days. Highly recommend

My Experience

I was completely satisfied with the work done on my car. It was done quickly withiut any problems. The car looks brand new. George and Sam were very easy to work with and very accommodatin. I highly recommend United Collision

Likely to Recommend

Repair Quality

The actual work was excellent. However there were marks on the inside of the car made that are not coming off. Especially the one on the passenger's door on the plastic lining.

Customer Service

My Experience

Same and George have been great. I was always kept updated about my repair. They will always have my business.

Likely to Recommend

Repair Quality

My car was as good as new, cleaned and available before time

Customer Service

George and Sam kept me up to date all along. This was my 2nd time working with them and I think they are an excellent shop

Likely to Recommend

Repair Quality

Car looks brand new

Customer Service

Car was repaired very well

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Excellent customer service. Repairs were completed ahead of schedule.

Translated from Spanish by Carwise
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Likely to Recommend

TRABAJOS CON CALIDAD

Repair Quality

EXCELENTE SERVICIO Y TRABAJOS DE CALIDAD 💪💪💪

Customer Service

EXCELENTE

My Experience

The service was excellent. The updates were helpful throughout the process.

My Experience

The repair on the car was amazing! The car came out looking brand new once again. It totally looks like nothing happened. They explained everything to us down to the electrical level. It drives brand new as well! The repair shop knows what they are doing.

Likely to Recommend

I would recommend them to everyone! They really got the work done and went above and beyond!

Repair Quality

All the parts were fix and made sure the dashboard was CLEAR!

Customer Service

Amazing work! They are super responsive and respectful to their customers! Also made sure the work is done!

My Experience

Thankyou for everything you’ve guys done for my car! Great customer service! I will definitely recommend but again thankyou!

Likely to Recommend

Repair Quality

Customer Service

Thankyou all for your hard work! I’ll definitely recommend! Great customer service! Again thankyou!!

Likely to Recommend

Repair Quality

Excellent!!

Customer Service

Their work is beautiful and they were so pleasant through out the entire process!

My Experience

It was a seamless experience, you guys were professional and obviously dedicated to customer service and quality work.

Likely to Recommend

Repair Quality

Great experience

Customer Service