United Collision

4.8 (463reviews)
97%
15-05 River Rd,  Fair Lawn,  NJ  07410

United Collision is a family owned auto repair business that has been serving the community since 1948. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are a Liberty Mutual total care facility and work with all other insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Check
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (463)

My Experience

Great shop! Fair price, great communications, and the car looks like new!

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Repair Quality

Customer Service

My Experience

Everyone working at United collision was wonderful, caring and very professional. I highly recommend their services. My car went in to their shop as undrivable yet left their shop in a wonderful driving vehicle again.

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The entire staff, there was knowledgeable, professional, and very understanding. I would recommend them to any and everyone I know.

Repair Quality

It was repaired so well that I don’t even have to think about getting a new car!!

Customer Service

My Experience

Getting into an accident is never fun, but my experience at this shop completely turned things around. I usually feel uneasy going to auto repair shops--always worried I'll get overcharged or misled. But from the moment I walked in, George put all my concerns to rest. He assured me that he'd handle everything my car needed and work directly with the insurance to make sure the damage was fully covered. When he told me to drop off my car on Monday and promised it would be ready by Wednesday, I honestly didn't believe him. But sure enough, by Wednesday morning, my car looked brand new--beautifully repaired and ready to go. George was friendly, honest, and genuinely cared about making the process smooth for me. It's rare to find that kind of customer service and integrity these days. If you're ever in need of repairs, I highly recommend this place--and make sure to ask for George. He'll take great care of you.

My Experience

I am very satisfied with my repair that was done on my Honda pilot and the owner and workers was very pleasant and kind...thanks again United collisions👏🏿👏🏿

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Customer Service

I was very please with the work that was done on my 2020 honda pilot..thanks again united collisions.

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Customer Service

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Exceptional work

My Experience

My Experience

Good communication and quality work

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Customer Service

Excellent experience. Everything went perfectly.

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I would highly recommend to anyone.

Repair Quality

Terrific! Looks like new.

Customer Service

Everyone was so helpful and I really appreciated everything being explained. Also was very helpful with the car rental issue. I would highly recommend United Collision to everyone. Great job on the car too!

My Experience

My Experience

Sam, you are excellent; professional, knowledgeable, make things very easy for me. The work your shop puts out is impeccable. Everyone who works there is polite, and great at what they do. My car looks better than when it was brand new. Thank you so very much.

Likely to Recommend

I always recommend them to family and friends

Repair Quality

Looks as good as new

Customer Service

The owner of United collision is Sam. And he’s awesome. Polite, efficient, extremely knowledgeable and has a great team to support him.

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Customer Service

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Customer Service

Repairs completed on time, no issues, very happy with the service

My Experience

United Collision employees that helped me were understanding, efficient, and knowledgeable. They did so much more than I expected (ie. checking tire pressure and fluid levels) I will definitely recommend them to anyone!

Likely to Recommend

Absolutely/positively!!!

Repair Quality

It was amazingly perfect.

Customer Service

The staff at United Collision was knowledgeable, courteous, efficient. The final result was perfect! They did more than I expected (ie=check tire pressure and fluid levels. I would most definitely recommend United Collision.

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Customer Service

My Experience

Excellent service, attentive to detail, quality work

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Customer Service

excellent service and timely

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Customer Service

My Experience

They are a very good auto shop their customer service is great!!!! I would recommend anyone to go their

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They do great work and they are very very nice.

Repair Quality

The truck looks great they did an awesome job

Customer Service

They are very friendly and they did a great job on my truck.

My Experience

Everything was great!