United Collision

4.8 (464reviews)
97%
15-05 River Rd,  Fair Lawn,  NJ  07410

United Collision is a family owned auto repair business that has been serving the community since 1948. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are a Liberty Mutual total care facility and work with all other insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Check
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (464)

Likely to Recommend

They even washed my car and filled my wiper fluid!!

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My Experience

I was very Happy with everything Richard and the manager I forgot his name was very Helpful I would recommend anyone to the both. Thanks

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Very Satisfied

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Excellent

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Customer Service

They were very professional explained if I was able to retrieve the other party’s Insurance code it would make the cost less painful. They reached out regarding missing my appointment which I did not just a mix up in paperwork. I dropped the car off on Monday was able to pick up by Friday. The job was done nicely, was amazed they were able to match paint without washing the vehicle. Noticed they took items out of trunk and put on the back seat which I don’t even do. Ultimately I appreciate them the car is as good as new.

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Job well done.

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They were very nice and they did a nice job on my vehicle. I am very satisfied.

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Excelente servicio

My Experience

United collision is the best. They kept me formed every step of the way. They made everything easy from helping me get a rental to completing the repairs. If anyone needs a auto body shop for repairs United collision is the place to take your car

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My Experience

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I give United Collison a rating of 10

Likely to Recommend

NO, NO, No way!

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Customer Service

It took over two months to fix. I've taken my car to the place the next day of the accident. I've waited over a month for the parts and I've been to bring in my Highlander for repair which they said about q week to complete. Since then every reason of parts and other issues took 3 more weeks to get it fixed. I am still waiting for the Highlander AWD label on the back. Which they told me it's been back ordered. it's been another 3-4 weeks since I've picked up my car from United Collision. Couple days after I've picked up car, I've noticed "Take your car to dealer" sign on Highlander which I thought It's due for 10,000 mile scheduled maintenance. BUT today my dealer told me , for 4 weel-car -my front toe out of alignment. So I had to pay an extra $128.09. I am sure that the alignment issue is due to the accident I had. Over all, I am definitely extremely unsatisfied!!!

My Experience

Great job repairing and detailing. Drives great and looks beautiful like new.

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Great job

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The owner Sam is very conscientious about his repairs and what he does goes out of his way to try to help you he is very accommodating and the repairs that he completed on my vehicle came out very good.

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My Experience

Their is nothing more that you can do because your work is perfection

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My Experience

Very professional and well done

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Very professional and well done

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My Experience

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Very nice shop they kept me posted on everything and had my car ready before they said.

My Experience

All the employees were very helpful and the work was done quickly.

Likely to Recommend

Repair Quality

Beautiful job

Customer Service

Great communication and work done quickly and efficiently