Universal Motorcars
In operation 23 years, 8 years at this location.
Having your car repaired on time is the most important element for prolonging its life. However, finding an auto repair shop that offers exclusive services with steadfast solutions is even more necessary. That is why you need to look for a car mechanic team that would ensure proficiency of the highest level. This promise is fulfilled by Universal Motorcars. Serving in the market for the past 35 years, we offer top of the line auto repair services that you can count on. From an in-depth inspection of the application of competitive solutions, our team provides the true essence of auto repair services. Moreover, we provide affordable solutions with the utmost transparency. No need to stress about hidden charges or poor-quality service. Just make a call today, book your appointment and let us cater the best auto repair services worth your investment.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 2:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great prompt and friendly service!
Customer Service - 5.0/5.0 -
Wonderful! Danny was awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although I took a little longer, the work they performed was outstanding
Customer Service - 5.0/5.0 -
Friendly and even took me to the car rental ( Hertz ) so I didn’t have to wait for them to pick me up
Likely to Recommend - 4.0/5.0 -
Not sure why they left the part or extra part in the vehicle for me to keep or store? Car detailed had a lot of detail liquid left throughout the car inside and outside and liquid on the seat. The car also smelled like smoke in which I do not smoke.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
The shop damaged my PPF on the right side headlight when they removed the right side fender. The advisor didn’t offer to fix it but referred me to another PPF shop for a quote and told me to contact my insurance to reimburse the repair, but my insurance said this should be done by the shop because it’s their fault to damage it while repairing my vehicle. The interior front and back seats were covered in black marks, and some of the 3M label was left between the doors. While the repair itself was satisfactory, the finishing was subpar. When I left the car at the body shop, it was 80% charged, but it was barely 40% when I picked it up. The shop claimed they would charge my vehicle, but it appears they charged it on the second week and didn’t charge again before returning it. The repair was supposed to take three weeks, but they kept delaying it, and I ended up picking it up at the end of week four. They claimed the car was washed and bluffed, but when I picked it up, it was dirtier than before. Danny provided excellent customer service, but the result was disappointing. They missed a small detail and it seems like they returned the vehicle without completing the job. I had high expectations based on the positive reviews they received on Google and Yelp, but I was mistaken.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the work was excellent. there was no evidence that the car was involved in a collision
Customer Service - 5.0/5.0 -
They kept me updated on the progress of the repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Grasias
Repair Quality - 5.0/5.0 -
Grasias por sus servisios
Customer Service - 5.0/5.0 -
El personal muy amable
Likely to Recommend - 5.0/5.0 -
Claro que sí por el servicio y la atención a la persona
Repair Quality - 5.0/5.0 -
Excelente servicio. Y muy buen trabajo.
Customer Service - 5.0/5.0 -
Muy bien y quedé muy agusto con su trabajo
My Experience - 5.0/5.0 -
Very happy with the service provided. Did a great job with the body work done. Customer service was also great. 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really appreciate you All.. My car looks amazing repairs done in a timely manner/ rental car provided. I would recommend them.
Customer Service - 5.0/5.0 -
Extremely satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Universal Motorcars made this extremely easy. They worked very closely with my fleet car company to ensure all the necessary approvals were received while I was away on a business trip. Once I returned they were very communicative in terms of the overall progress and had me back in my car before I had to leave town again. Excellent customer service and customer experience.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The repairs took no time at all to finish.
Repair Quality - 5.0/5.0 -
My vehicle looks great the repair was done in a timely manner, and the staffing was so nice and courtesy .
Customer Service - 5.0/5.0 -
Very professional auto repair company.
Likely to Recommend - 5.0/5.0 -
Great work
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Very responsive and friendly staff
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
A very good experience. Professional, courteous, and the job completed like new.