University Auto Center

5.0 (224reviews)
100%
PO Bx 619, 607 N Pearl St,  Ellensburg,  WA  98926
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (224)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Paul was great and the work was superb.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service all around

Likely to Recommend

Repair Quality

Customer Service

My Experience

Paul Chrismer went the extra mile , time and again over the last 6 or 7 week's putting our Toyota back together.Keot us informed weekly.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very quick repair! Excellent service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

The customer service was good overall, but I would have appreciated the car being washed after the repairs were completed. It looked odd having shiny repairs parts with the rest of the car being dirty.

My Experience

Likely to Recommend

Repair Quality

quick service for both the eval and the install. Both men were excellent to work with.

Customer Service

My Experience

They took great care of my daughter and her Subaru...will highly recommend to anyone...just hope we don't have to use them again!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks for the text message updates! Was confused in the text messages dating the completion date as 1/29 instead of 1/28, which I was told in-person, it will be done by. Discovered it must have been a error because I received a phone call that it was done on 1/28 as told.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car looks great! Paul is a really nice guy to work with and very accommodating!

Likely to Recommend

Repair Quality

Customer Service

My Experience

They truly went above and beyond my expectation by fixing an additional scraping sound by a piece of plastic in the front. They finished on time and I really appreciated the updates.

My Experience

Likely to Recommend

Repair Quality

Imperfections in the paint job.

Customer Service

My Experience

great customer service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent customer service and friendly staff

My Experience

I have nothing but good things to say about the service and people I have worked with here.