University Auto Center

5.0 (225reviews)
100%
PO Bx 619, 607 N Pearl St,  Ellensburg,  WA  98926
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (225)

Likely to Recommend

Repair Quality

Customer Service

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In a minute

Repair Quality

On time from start to finish. They did a great job on my repair. I recommend them highly and hope to not have to use them in the future but of I need body work that's where we will go.

Customer Service

Very personable, let me know what was needed.

Returned Clean

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Customer Service

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Repair Quality

Customer Service

My Experience

I really appreciate the friendly customer service and daily updates on the status of my vehicle. Thank you Jeremy and Team

Likely to Recommend

Repair Quality

Jeremy is a fantastic person

Customer Service

The information we received via text for updates was fantastic

Likely to Recommend

Repair Quality

Customer Service

Extremely helpful

My Experience

Thanks for the exceptional job!

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Repair Quality

Customer Service

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Repair Quality

Professional job

Customer Service

Good communication

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

I really appreciated all the updates on work progress. Car looks great!

Likely to Recommend

Repair Quality

Excellent job, scheduled and delivered on time

Customer Service

Friendly and professional

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

This experience sucked all the way around. Nothing was handled well, communication was nonexistent...the truck wasn't fixed when it was returned to me the first time. Basically the whole operation was botched from the start. Now you're bothering me 2 months after giving me my truck back and I'm irritated all over again.

Likely to Recommend

It would depend on the type of service and at which location it would be conducted.

Repair Quality

Communication was lacking about progress with my vehicle. I often had to speak to multiple people to get any information. Jeremy was great and very helpful but many of the other people I spoke with didn't seem to know what was going on. It just seemed like nobody was on the same page and it was a bit frustrating.

Customer Service

See previous comment.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jeremy was amazing to work with. Kept me updated and I knew exactly what to expect.