University Collision-Moscow

4.7 (352reviews)
95%
435 E Palouse River Drive,  Moscow,  ID  83843

In operation 12 years.

We provide cutting edge Collision Repair Services. We specialize in Insurance related Auto repair, but are more than willing to work on any project that you may have.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (352)

Likely to Recommend

I am happy with the quality of the body work. The vehicle drives beautiful and it looks very nice. It had a dead battery and did not work correctly at first (would not start, alarming, engine in limp mode). This made me less than enthused, not sure if that’s the body shops job or not to ensure it is working entirely or not. Once that was fixed all is well.

Repair Quality

Paint and new parts look great and it drives beautifully. Thank you

Customer Service

Communication about the status of repairs could have been improved. A simple we don’t know how long is better than nothing. Once repairs began the shop did communicate more updates, however, there were bumps in the road and it still took a very long time.

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Repair Quality

Friendly, helpful. Kept costs down for me. Great place! Thank you so much!

Customer Service

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good work

Repair Quality

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good work

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Repair Quality

Lisa was very helpful throughout the process.

Customer Service

Lisa was very helpful throughout the process.

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Repair Quality

I take all of my vehicles to University Collision. They have a customer service and a quality of work that cannot be matched in Moscow Idaho.

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Really loved that they took care of the rental vehicle I was driving, and I didn’t have to return it from Moscow to Pullman. They dealt with that and it was unexpected but deeply appreciated!!

Repair Quality

U.C. fixed our small dent and it looks good as new!

Customer Service

Very good, except for one thing. When you call them and the answering machine says push 1 to speak to a real human (love that!), sometimes no one answers. Then after about 10 rings you get a chance to leave a message

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Very good experience

Customer Service

Great start to finish

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Totally satisfied.

Repair Quality

Everything was done perfectly, from working with the insurance company to the actual body work. Office personnel were extremely helpful with scheduling and the paperwork. The repair and paint job look fantastic. The repair was completed ahead of schedule. I highly recommend University Collision!

Customer Service

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Repair Quality

University Collision was professional and speedy in completing the repairs to my vehicle.

Customer Service

Quick quote with understanding that they had worked with Farm Bureau before.

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Absolutely I would recommend University Collision to friends and colleagues! Outstanding work and friendly staff!

Repair Quality

My car looks brand new again where University Collision did the repairs! ALL GOLD STARS!!!! A+++++ Thank you!!

Customer Service

University Collision has excellent customer service and a friendly staff. A++++

Returned Clean

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Repair Quality

looks good.

Customer Service

The final work was good. They had a 3-day delay during the work...people in office and garage were sick, no comms regarding this, required me inquiring about this delay.