University Collision-Moscow

4.7 (349reviews)
95%
435 E Palouse River Drive,  Moscow,  ID  83843

In operation 12 years.

We provide cutting edge Collision Repair Services. We specialize in Insurance related Auto repair, but are more than willing to work on any project that you may have.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (349)

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Repair Quality

Great service And excellent wofk

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Repair Quality

Perfect repair job as usual. University collision continues the good work of greens recommend.

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Repair Quality

They did a great job

Customer Service

Great job

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While the work to fix the damage was good, the quality control could be improved. There was a large dust or dirt particle trapped in the paint or clear coat and there was a large amount of overspray on the windows. I need to bring the car back in for repairs.

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The specific paint job I got was expensive and ended up 1k over quoted price.

Repair Quality

Very good job. Done ahead of schedule and my husband was very happy with the paint job.

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Great service! Job done right. Lisa is awesome.

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There was a slight delay in sending the estimate to the adjuster but otherwise the service was great!!

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I would emphatically insist they DO NOT use this shop.

Repair Quality

While the body work appears to be good, the overall repair was not. They gave us back a vehicle TWICE that was displaying check engine lights that required us to take the vehicle to the Dodge dealership to have additional work performed. They indicated that they did not think it was related to the accident, but it clearly was

Customer Service

Communication was terrible. They told us it would be 2 weeks, they never followed up or called with any updates without a call from us to inquire. Several times I could not get a hold of anyone at the Moscow shop and had to call the Pullman Shop to even get a live body or a callback.

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Repair Quality

Customer Service

business activity was easy, comfortable, and professional. Repair was excellent. with attention to detail and paint color.

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The work that was done is excellent! Just fell down on communication.

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Car was unavailable much longer than initially told. Was no communication initiated from the company - I had to call daily as to status

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