University Collision-Moscow

4.7 (352reviews)
95%
435 E Palouse River Drive,  Moscow,  ID  83843

In operation 12 years.

We provide cutting edge Collision Repair Services. We specialize in Insurance related Auto repair, but are more than willing to work on any project that you may have.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (352)

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Repair Quality

I’m very happy with the repair on my auto and the customer service.

Customer Service

Lisa was very helpful in explaining the insurance claim information and assured me I wouldn’t have to worry about anything.

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Likely to Recommend

Repair Quality

U. Collision was very easy to work with. Prompt service. On schedule, no surprises. The car looks brand new so workmanship was of a high quality.

Customer Service

See first comment.

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Likely to Recommend

Repair Quality

The repair went smoothly and everything looks good. However, there was a small trim piece of my car that needed replaced from a few years ago when its clip broke that the shop never noticed. I would have hoped they would’ve at least mentioned it given that my car was there for two weeks and they wouldn’t have known that wasn’t damaged in the accident.

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Repair Quality

The quality of the repair work to my 2011 pickup was superb and exceeded my expectations.

Customer Service

I could not be more pleased about the quality of the repair work done by University Collision. But most impressive was the role that Lisa played in negotiations with the insurance adjuster that resulted in allowing repairs that led to a such a successful outcome. She took the initiative of working with the adjuster without any of my involvement. A very professional and capable company.

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The repair was done well and I have not experienced any problems.

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Thanks, it was an excellent service.

Customer Service

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Excellent customer service

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Customer Service

Overall a good job, the only comment if they could update us on progress if the repair is taking longer than 1 week

Likely to Recommend

I would recommend them to others.

Repair Quality

It. Was really a great redoing of the damage that was done. Looks like new.🤗

Customer Service

One suggestion I would make would be to make sure the person bringing in the vehicle has the phone numbner and correct address for any contact needed between the shop and the person bringing in the vehicle.

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