University Collision - Pullman

4.9 (1,004reviews)
97%
2530 S. Grand Ave,  Pullman,  WA  99163

In operation 9 years.

Auto Body Repair, Collision Repair, Insurance Company Approved Repairs, Unibody Repairs, Frame Repairs, Bake Booth Painting.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,004)

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Repair Quality

Customer Service

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Repair Quality

Workmanship was great, could have been more communicative about the work in progress status.

Customer Service

Could have been more communicative

Returned Clean

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Most definitely excellent service.

Repair Quality

I would to thank everyone at university collision for your great service. Really pleased with work done to the truck. Thanks again.

Customer Service

Manager was quick with his service and professional.

Likely to Recommend

Repair Quality

Very good work guys appreciate your help

Customer Service

Returned Clean

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I felt comfortable and taken care of the whole time.

Repair Quality

Perfect work!! Looked absolutely factory new. Stunning! And wonderful to work with.

Customer Service

Helpful, considerate, helped me understand what I needed to do and how to handle the car accident situation when I was overwhelmed and unsure.

Returned Clean

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Repair Quality

Customer Service

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Just cause of the communication being bad

Repair Quality

Looks great

Customer Service

Super nice when called just didn’t let me know when it was done

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Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Since the car wasn’t complete when I received it and I have to go back and do it all over again maybe not. Or maybe I was just unlucky.

Repair Quality

Going back because my repair was not complete. Paint job was not finished.

Customer Service

Seth was great, very communicative and always picked up the phone.

Returned Clean

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Customer Service

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Repair Quality

Great quality of the repair

Customer Service

When I was able to reach them they were very nice

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Repair Quality

Customer Service

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Customer Service

I wish to have more precise progress and time estimate in the early stage.

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Repair Quality

Customer Service

Got quality work done in a timely manner

Returned Clean

My Experience

I was worried it would be noticeable that I had a new liftgate, but it looks SO good- even up close you can’t tell; the paint matches beautifully. I’m glad I chose UC!

Likely to Recommend

Repair Quality

Quick, friendly, patient, and good memory!

Customer Service

Nice!

Returned Clean

My Experience