University Collision - Pullman

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Job was well done, a good solution to the problem and done quickly.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

My experience was great. Very easy to work with. Their communication with us was excellent. We picked up the car right before the holiday. They either forgot or didn't get a chance to reset the sensor lights. Thank you

Customer Service - 5.0/5.0 -

Very friendly and available.

Returned Clean

My Experience - 5.0/5.0 -

Fantastic customer service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I liked that they stuck with me and did what was needed until I was satisfied

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Fixed my car up real good. So nice and pretty now! Only thing that slightly bothered me was the lack of communication. I completely understand that things come up, especially with other people’s cars. It more or less just frustrated me when I was given 3 separate dates about when my car would be ready. Wish there would have been a little more communication than there was, other than this, they did really well and my car looks brand new!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

They did great work on the vehicle.

Customer Service - 4.0/5.0 -

I wish there were more updates throughout the process. The people were very nice and helpful when I reached out.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very friendly and patient at explaining how they were going to fix my car.

Customer Service - 5.0/5.0 -

Very friendly and patient at explaining how they were going to fix my car

Returned Clean

Likely to Recommend - 5.0/5.0 -

Great service!

Repair Quality - 5.0/5.0 -

Randy and Zion did a great job and the repair looks good.

Customer Service - 5.0/5.0 -

I was kept informed the entire time.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I have actually already recommended University Collision to a group of colleagues

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Well done

Customer Service - 5.0/5.0 -

Well done

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Thanks Randy & crew!

Repair Quality - 5.0/5.0 -

This business is an example of old fashion, customer service & satisfaction. I’m really happy they were able to get my F150 back to ‘like new’

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Done already

Repair Quality - 5.0/5.0 -

Randy did a super job and The car looks like new! I would definitely recommend him and University Collision and have already done so. Sincerely Cheryl

Customer Service - 5.0/5.0 -

Great

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Randy communicated very well keeping me up to date on the progress of my vehicle repair.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean