University Collision - Pullman

4.9 (998reviews)
98%
2530 S. Grand Ave,  Pullman,  WA  99163

In operation 9 years.

Auto Body Repair, Collision Repair, Insurance Company Approved Repairs, Unibody Repairs, Frame Repairs, Bake Booth Painting.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (998)

Likely to Recommend

I give them 100% good rating and would recommend them.

Repair Quality

Everything was 100% perfect

Customer Service

Everything from the beginning to the end of my car project was 100% level.

Likely to Recommend

They did an amazing job and I will absolutely recommend everyone to University Collision.

Repair Quality

My cat looks brand new! They did a great job.

Customer Service

University Collision got me on the schedule very quickly and did a great job fixing my car. The communication was fantastic and my car was completed earlier than I thought it would be. The Pullman team is amazing and I will recommend them to anyone who needs any assistance with their vehicle.

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Final price, time estimate and repair quality were all as quoted.

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Repair Quality

University Collision was great to work with. Fast turnaround and great quality work.

Customer Service

Excellent customer service

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I would highly recommend your business to everyone. Great customer service!

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They were quick, friendly, and professional.

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Very friendly and good service.

Customer Service

Very friendly and helpful.

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They did a great job of keeping me updated on how long it will take and even working through payment details with multiple parties.

Customer Service

Always answered the phone and provided the answers I needed.

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There is a new rattle noise in the driver door/dash area. I think a bit of trim is loose. When I get time I will stop by to have it looked at.

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I see no reason to shop around for different vendors and I have recommended UC to friends in the past.

Repair Quality

I am always impressed how quickly University Collision can come up with a reasonable estimate and options to the scope of work where possible. I believe we have had 4 jobs in the past 5 years and every one came in on time, with high-quality results, and no surprise fees. The staff are always exceptionally friendly.

Customer Service

Great communication by phone and email.

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Likely to Recommend

Repair Quality

Too bad this location no longer do detailing

Customer Service

Returned Clean