University Collision - Pullman

4.9 (1,005reviews)
97%
2530 S. Grand Ave,  Pullman,  WA  99163

In operation 9 years.

Auto Body Repair, Collision Repair, Insurance Company Approved Repairs, Unibody Repairs, Frame Repairs, Bake Booth Painting.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,005)

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To bad they done have an 11 or 12..

Repair Quality

Very happy, first class service.

Customer Service

Perfect.

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Repair Quality

I was never told the repair job wasn’t going to fix the door! I picked up my car and the door barely shuts back in. The guy who handed me the keys told me that I should’ve been aware of this and that I couldn’t pay more to fix it, but if I had know that this door was only going to be fixed halfway I would’ve dropped more money. I have to slam it in two or three times just for it to be safe and not open while driving. I’m just really disappointed with the job they did...

Customer Service

Randy was absolutely amazing. He was the only thing great about this place. I only marked this down so low because I got a lot of attitude from the manager who gave me my keys, blaming the poorly done fix job on me. I wish I knew his name because he made me feel like it was my fault, which it wasn’t. It was a lack of communication on the outcome of the door 🤷🏻‍♀️

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Very good service. Goes out of his way to be accormodating to customers.

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My Experience

You guys Rock!!

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UC went above and beyond my expectations with what they did. They treated me with respect and kindness and they actually cared about how I felt about the situation. Great crew, great business!

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I like their lifetime warranty on all repairs

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I appreciate their expertise. My vehicle looks like new again.

Customer Service

Staff was friendly and very knowledgeable.

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Randy was very helpful in getting us a bumper for our pickup and getting our Subaru detailed.

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I have already told two of my friends and mentioned it at work to my team because I was so pleased with the service and how my truck looked .

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They where very helpful, explained things to me and the price was exceptional. I have already told 2 friend how great they where.

Customer Service

Friendly and patient

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Likely to Recommend

Repair Quality

Fast, speedy, and willing to help the working person

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Returned Clean